Yeah, I agree Scott. I think she did. I second Scott here, Donna. If you
run into any further problems, please don't hesitate to let us all know so
we can try to help you out. That's what we're all here for! Smile.
---
Christopher Gilland
JAWS Certified, 2016.
Training Instructor.
[email protected]
Phone: (704) 256-8010.
----- Original Message -----
From: "Scott Granados" <[email protected]>
To: <[email protected]>
Sent: Monday, June 13, 2016 12:13 PM
Subject: Re: 4th Gen Apple TV coming up without VO
Sounds like she’s got it solved which is great news. Losing your text to
speech is so frustrating. I used to hate the JFW crashes for that reason,
VO at least normally restarts if it crashes.
Good luck Donna, sounds like an odd problem.
On 6/13/16, 10:05 AM, "Christopher-Mark Gilland"
<[email protected] on behalf of [email protected]> wrote:
Wow. That's really weird. I wonder if maybe when you tried turning it on,
it was in the process of a software update? Again, it's unlikely, but VO
wouldn't speak nor turn on while it's doing an update. I'd absolutely hate
to tell you to reset the thing, as that definitely should be a very last
resort, and is quite an extreme measure. Unfortunately, at this time,
being
I've never had this issue before, it's really the only other thing I can
think to do if it continues, short of first maybe calling Apple
Accessibility, and seeing what they say.
1-877-204-3930, then, choose option 1 from the menu. I know that says iOS,
but they deal with TVOS over there as well, as far as I'm aware.
---
Christopher Gilland
JAWS Certified, 2016.
Training Instructor.
[email protected]
Phone: (704) 256-8010.
----- Original Message -----
From: "Donna Goodin" <[email protected]>
To: <[email protected]>
Sent: Monday, June 13, 2016 9:59 AM
Subject: Re: 4th Gen Apple TV coming up without VO
Hi Chris,
Yeah, it is set correctly. I finally got VO talking--not sure how--and
that
was the first thing I checked.
Cheers,
Donna
On Jun 13, 2016, at 8:54 AM, Christopher-Mark Gilland
<[email protected]> wrote:
Have you looked to be sure that the tripple click menu button on the Siri
remote is indeed set to toggle on/off Voiceover? I know you initially
probably set it to do so, but it's possible something may a glitched, and
it got turned off, thereby making it not let you re-enable it. It's
unlikely, I agree with you on that point, but it's something I'd at least
check, just? in case.
---
Christopher Gilland
JAWS Certified, 2016.
Training Instructor.
[email protected]
Phone: (704) 256-8010.
----- Original Message ----- From: "Donna Goodin" <[email protected]>
To: <[email protected]>
Sent: Monday, June 13, 2016 9:43 AM
Subject: 4th Gen Apple TV coming up without VO
Hi all,
About every other time I turn on our 4th Gen Apple Tv, it comes on but
VO
doesn't speak. I've tried adjusting the volume, and turning VO off and
on, but neither helps. Has anyone experienced this, and if so, have you
figured out what the issue is?
Thanks,
Donna
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