The download link I used was
https://ardownload2.adobe.com/pub/adobe/reader/mac/AcrobatDC/1801120035/AcroRdrDC_1801120035_MUI.dmg
- I didn't see any previous versions on the download page, which, to my
way of thinking, means that this is the most current version.
On 2/23/2018 10:53 AM, Jonathan Cohn wrote:
OK, at first I thought you were indicating that in the pages
application and the Adobe Reader application, that the system hangs
when the printer dialog opens.
Based on your reply it is more that the system hangs when selecting a
range of pages in Adobe Reader when you are running VoiceOVer. I
remember seeing symptoms like that a few years back, but I have not
printed anything recently where I needed to select specific pages.
In the application menu to the right of the Apple menu you should be
able to find an about dialog that would list the specific version of
Reader you are working with, perhaps one system is running an older
version. Hopefully the one that is failing has an older version of Reader.
Best Wishes,
Jonathan Cohn
On Feb 23, 2018, at 9:54 AM, Steve Matzura <numb...@noisynotes.com
<mailto:numb...@noisynotes.com>> wrote:
I tried adding a separate non-administrator account. Same deal.
Acrobat DC is the only application I use for printing PDF's.
As far as I can tell, there are no specific configuration or
accessibility files or settings for Acrobat DC. At least, there are
none that I installed and none that I could find.
There are no drivers for my printer which I had to or did install.
The operating system found the device and set it up seemingly
correctly on both aforementioned systems. It was added through System
Preferences (I think--it was a long long time ago), and printing to
it through Acrobat DC works as long as I print all pages or just the
current page.
On 2/23/2018 8:35 AM, Jonathan Cohn wrote:
Is it just these two applications where the print dialog fails?
A first test would be to create a new user on the Macintosh with the
issue and see if you can then print from applications that you are
experiencing issues with in your account. If the printing works in
the new account, then you know it is an issue in the
settings/preferences of your account.
Depending on the results, I would either remove preference files for
adobe and pages from the Library/Preferences or re-install any
device specific printer software.
Best wishes,
Jonathan Cohn
On Feb 22, 2018, at 6:58 PM, Steve Matzura <numb...@noisynotes.com
<mailto:numb...@noisynotes.com>> wrote:
The subject says it all. Soon as I select the "Pages" radio button
from the Print dialog, either directly from Acrobat DC or from
Quick Look, Acrobat freezes and needs to be force-quit. It only
happens on one of my two machines--the late 2012 Mini. My wife's i5
iMac works perfectly well on this dialog. Any thoughts anyone?
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