Hi, I never had that problem. I just got my iPhone 8 Plus just last week and went strate to the t-mobile store. Matthew
Get Outlook for iOS<https://aka.ms/o0ukef> ________________________________ From: [email protected] <[email protected]> on behalf of Mary Otten <[email protected]> Sent: Friday, October 19, 2018 8:33:24 PM To: [email protected]; [email protected] Subject: Inaccessible experience purchasing an iPhone through T-Mobile I purchased, or I should say I pre-ordered, an iPhone XR today through T-Mobile. I first tried on the website, but it kept saying it was having problems loading and I should retry. So I ended up calling my “team of experts“ on my current T-Mobile phone. The Customer Service from T-Mobile was very good. The woman got my order and sent me an email with a link that I had to use in order to electronically sign the document. They use a service called Doc you sign. And the very last thing you have to do with that service before you submit the order is to draw your initials or write your name in a box on the page. Naturally, voiceover does not see this box, so this process is not accessible. The customer service person at T-Mobile was apparently on familiar with this process, as she had really no knowledge of this in accessible box. When my husband got home tonight, he did the signing. When I am curious about is whether anyone has found a way around this ridiculous in accessible feature. It seems to me I’ve purchased an iPhone a couple of years ago from T-Mobile using the same process, only I don’t think it was doc you sign. Or if it was, I didn’t have that stupid box. I wonder how others did with their online purchases through carriers. Mary Sent from my iPhone -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: https://nam01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fmacvisionaries%40googlegroups.com%2F&data=02%7C01%7C%7C206bf617df724c1f557508d63623a715%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636755924077858384&sdata=7Uw0ZakLLWmxf2s2yToIq8Pq9wEi5WR66ot4HffEXK8%3D&reserved=0 --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://nam01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgroups.google.com%2Fgroup%2Fmacvisionaries&data=02%7C01%7C%7C206bf617df724c1f557508d63623a715%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636755924077858384&sdata=68FGISU1Tg2nqdfGSaXRWhLmL9VasgpohyynqbkvuKs%3D&reserved=0. For more options, visit https://nam01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgroups.google.com%2Fd%2Foptout&data=02%7C01%7C%7C206bf617df724c1f557508d63623a715%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636755924077858384&sdata=ze8%2BKovjPaWnK0%2Ftd1FqpwiXVaWGdlyPPJ95DI9DZxo%3D&reserved=0. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
