On my mac, when I launch backup&sync, yes, I do have the empty window you describe but I also have an icon in the menu extra where I activate it by pressing vo+spacebar.
Andrew > On Apr 22, 2019, at 9:21 PM, Lorie McCloud <lorice...@gmail.com> wrote: > > I have trouble with my menu extras. if it shows anything at all it's dropbox > and that's it. when I went into the apps folder and opened backup and sync > from Google, vo announced the window but there's nothing in it. I just get > "bonk bonk" when I try to navigate around. this might be a problem with my > Mac. I don't know. dropbox works fine but I had trouble with pcloud too. > > Lorie > >> On Apr 22, 2019, at 12:09 PM, Des Delgadillo <desdelgadi...@gmail.com> wrote: >> >> When this happens to me, it's usually because the GoogleDrive app has >> stopped working. Try vo-m-m to bring up the menu and see if Backup & Sync is >> one of the options. If not, the app has been shut down somehow, so relaunch >> it from the Spotlight menu or from the applications folder. >> >> >> You can also check your Drive settings from that same Backup & Sync menu. >> The tab key is your friend once you get into the menu for B&S itself. Then >> make sure you're Mac is set to sync and that your desired folders are >> selected to sync. >> >> >> Sent from my iPhone >> >>> On Apr 21, 2019, at 8:52 PM, Lorie McCloud <lorice...@gmail.com> wrote: >>> >>> my Google Drive folder in my computer doesn't seem to be linked up with my >>> Google Drive on the web. when I log in it shows that I have things in there >>> that I took out ages ago. this is on my Mac mini. I tried opening Backup >>> and sync from Google in my apps folder but nothing happens. how do I get >>> them to sync up again? do I need to delete everything and start over? >>> >>> thanks. >>> Lorie >>> >>> -- >>> The following information is important for all members of the Mac >>> Visionaries list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your Mac Visionaries list moderator is Mark Taylor. 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