Hi, It is normal behaviour for the Backup & Sync app to just give you the bonk noise after opening it from the Finder. What is happening is that the app opens a blank layer on your screen. It does not have any specific controls or windows. As Andrew mentioned, the app will then have controls within the Menu Extras. Within the Backup & Sync menu extras item, all the information you need will be found there. You can determine whether you are signed in properly, or if there are certain files not syncing properly and any other status you need to troubleshoot your problem.
If you are having problems at this point, I suggest that you go into System Preferences, Users & Groups, Login Items tab, and check to make sure that Backup & Sync is set to automatically start upon login. If it is, then restart your computer and see if everything starts working again. Later... Tim Kilburn Apple Teacher (with Swift Playgrounds Recognition) Fort McMurray, AB Canada On Apr 23, 2019, at 01:15, 'Andrew Lamanche' via MacVisionaries <[email protected]> wrote: On my mac, when I launch backup&sync, yes, I do have the empty window you describe but I also have an icon in the menu extra where I activate it by pressing vo+spacebar. Andrew > On Apr 22, 2019, at 9:21 PM, Lorie McCloud <[email protected]> wrote: > > I have trouble with my menu extras. if it shows anything at all it's dropbox > and that's it. when I went into the apps folder and opened backup and sync > from Google, vo announced the window but there's nothing in it. I just get > "bonk bonk" when I try to navigate around. this might be a problem with my > Mac. I don't know. dropbox works fine but I had trouble with pcloud too. > > Lorie > >> On Apr 22, 2019, at 12:09 PM, Des Delgadillo <[email protected]> wrote: >> >> When this happens to me, it's usually because the GoogleDrive app has >> stopped working. Try vo-m-m to bring up the menu and see if Backup & Sync is >> one of the options. If not, the app has been shut down somehow, so relaunch >> it from the Spotlight menu or from the applications folder. >> >> >> You can also check your Drive settings from that same Backup & Sync menu. >> The tab key is your friend once you get into the menu for B&S itself. Then >> make sure you're Mac is set to sync and that your desired folders are >> selected to sync. >> >> >> Sent from my iPhone >> >>> On Apr 21, 2019, at 8:52 PM, Lorie McCloud <[email protected]> wrote: >>> >>> my Google Drive folder in my computer doesn't seem to be linked up with my >>> Google Drive on the web. when I log in it shows that I have things in there >>> that I took out ages ago. this is on my Mac mini. I tried opening Backup >>> and sync from Google in my apps folder but nothing happens. how do I get >>> them to sync up again? do I need to delete everything and start over? >>> >>> thanks. >>> Lorie >>> >>> -- >>> The following information is important for all members of the Mac >>> Visionaries list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >>> [email protected] and your owner is Cara Quinn - you can reach Cara at >>> [email protected] >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/[email protected]/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at https://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >> [email protected] and your owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > [email protected] and your owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
