Hi,

I will do some testing later, but I've only had it happen to me twice so far.  
If I recall correctly, yes, both times were on an outgoing call, and both times 
were when I was using my headphones to make the call.  I'm pretty sure that in 
both cases, I also used the button on the headphone wire to end the call.

Later...

Tim Kilburn
Apple Teacher
(with Swift Playgrounds Recognition)
Jamf Certified Associate
Fort McMurray, AB Canada

On Oct 14, 2019, at 15:02, Phil Halton <[email protected]> wrote:

Are people having this sound loss problem only when making a call? I have a 10 
are and I have yet to have this problem, but then again, I have only received 
calls, not made one yet.

Sent from my IPhone


> On Oct 14, 2019, at 12:58 PM, Angus MacKinnon <[email protected]> wrote:
> 
> Yesterday, I made a call to my Pharmacy with my iPhone XR and when I hangedd 
> up and lossed all sounds. Hardware reset and called an Uncle on my iPhone XR 
> and lossed all sounds. Hardware reset and performed other tasks. When 
> Jonathan Mosen lost all sounds on his iPhone 11, he still had Braille and 
> made a call and got all sounds came back. Jonathan Mosen recommends playing a 
> song or stream a radio station before making a call. I just told Siri to play 
> a song before making a call and no sounds on my iPhone XR was not lossed.
> 
> Angus MacKinnon, Personalism Student
> Charles Péguy said, “The revolution is moral or not at all”
> 
> 
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