When you say the software, I assume you're referring to that transfer app 
HTCom? What is the Notepad/book reader/word processor like? I demoed one of 
their displays many years ago, and one thing I didn't like was that it didn't 
save your place in a file. Every time you re-opened a file, you were placed at 
the beginning. Since I use my display a lot for reading books, I found that 
very annoying.
Cheers,
Donna


> On Jan 5, 2020, at 2:55 PM, alia robinson <[email protected]> wrote:
> 
> well, hims is selling their displays for now, and hims customer service 
> hasn’t been great historically, but when I asked a question last week I got a 
> reply in two days, and that was right on new year’s eve when I asked, so I 
> was impressed. I worry about any company for the blind or visually impaired 
> if I’m honest. so many are moving to phones using speech and abandoning 
> specialized equipment. I would be concerned yes, but the display is 
> outstanding, imo the hardware is better than vario. I had to send my VU in 
> twice for issues, but not the actilino. the actilino also uses an off the 
> shelf battery, so if like my vu did the battery goes you can just buy a 7 
> dollar battery from amazon and replace it yourself. I also had to write 
> handitech, or helptech or whatever they are now directly once, requesting 
> better software, just ideas for improvements, and had someone reply to me 
> twice within an hour. I am not going to tell you not to worry at all that 
> they’ll be around, but if it was me I would still buy one. as I said the 
> software is awful, but the hardware is incredible. 
> 
> 
> 
> On Jan 5, 2020, at 3:44 PM, 'Donna Goodin' via MacVisionaries 
> <[email protected]> wrote:
> 
> I'd at least like to have the option of using it to control my computer. Just 
> out of curiosity, because I know you went through the Baum debacle too, do 
> you ever worry about HandyTech going under?
> Cheers,
> Donna
> 
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