My thoughts also tim, I did wonder what if he does a cmd r and just installs everything again,
If still then he has Yosemite then apple must be able to provide an installer for one of the later os versions, From: 'Tim Kilburn' via MacVisionaries <[email protected]> Sent: Monday, 13 January 2020 4:32 PM To: [email protected] Subject: Re: i'm having problems updating my MacBook Pro retina 2014 that's mid2014 to Catalina Hi Dan, I don't believe that you're stuck with Yosemite. To confirm, could you go to the Apple menu, to About This Mac and let me know exactly what it says about your Mac. That is, amount of memory, MacOS version, Mac model if available on that screen. If it's not on that screen, you may need to get it under the System Information button. I realize that you've already mentioned some of this info, but I need to confirm. Second thing. Do you have an external USB HD or anything like that so we can see about installing things on it as a temporary step? Thanks. Later... Tim Kilburn Jamf Certified Tech Apple Teacher (with Swift Playgrounds Recognition) Fort McMurray, AB Canada On Jan 12, 2020, at 19:57, 'Dan' via MacVisionaries <[email protected]<mailto:[email protected]>> wrote: hello list, So what I have is Yosemite 10.10.5. I log into the App Store downloaded Catalina, but I am unable to install it. Reason it says my system is not configured properly. And by the way I couldn't read this with voiceover somebody sided had to tell me this. So it tells me my system is configured properly but it doesn't tell me how to configure it or where to go to get the information to configure it. So it looks like I'm probably stuck with Yosemite on this machine. Any more suggestions. And by the way guys I appreciate everyone's help. Danny On Jan 12, 2020, at 4:36 PM, 'Tim Kilburn' via MacVisionaries <[email protected]<mailto:[email protected]>> wrote: Yosemite -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected]<mailto:[email protected]> and your owner is Cara Quinn - you can reach Cara at [email protected]<mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/3B07A555-9BA5-480C-831F-1248A1AA56EF%40icloud.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected]<mailto:[email protected]> and your owner is Cara Quinn - you can reach Cara at [email protected]<mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/4F6A7D67-771A-440E-9F5B-AB8811F4CF9B%40me.com<https://groups.google.com/d/msgid/macvisionaries/4F6A7D67-771A-440E-9F5B-AB8811F4CF9B%40me.com?utm_medium=email&utm_source=footer>. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/SY3PR01MB1356CA8F5384CF067D6632F28A350%40SY3PR01MB1356.ausprd01.prod.outlook.com.
