Hello.
Just to say that I had this problem a few weeks ago. As I have no vision, I used my mac to restore my I phone and then had to get a recent update on it and then make sure that my phone had gone to factory defaults and then get the phone to restore itself from a recent back up. I hate that voice recognition. Kawal. From: 'Donna Goodin' via MacVisionaries <[email protected]> Sent: Saturday, August 7, 2021 8:58 PM To: [email protected] Subject: Re: More info in disappearing settings icons Hi Greg, Thanks. I ended up calling Apple Accessibility. They couldn’t figure it out either, so I ended up resetting all my settings. Kind of a pain, but it took care of the problem. Just for grins, I did what you suggested, just to see what I could see. There was nothing pertaining to Recognition in the rotor, the closest thing I saw was Direct Touch. I suppose it’s possible that somehow that got set to On, but I sure can’t imagine how. Cheers, Donna On Aug 7, 2021, at 2:37 PM, Greg Wocher <[email protected] <mailto:[email protected]> > wrote: Hello, Move to the app switcher and make sure focus is on settings. Once focus is on setting turn the rotor to screen recognition and flick up till it says it is off. This should solve this issue. Greg Wocher On Aug 7, 2021, at 2:34 PM, 'Donna Goodin' via MacVisionaries <[email protected] <mailto:[email protected]> > wrote: Hi Tim, So when I go into Settings, if VO is on, focus is locked on the Status bar. Neither my husband nor I can scroll down. The minute I three-finger swipe, it opens the control center. I finally got into the VO screen by turning Voiceover off, having my husband scroll down, turn VO back on. But he said it shows white instead of green, and when He taps Recognition, nothing happens. Any thoughts? Thanks, Donna On Aug 7, 2021, at 11:34 AM, 'Tim Kilburn' via MacVisionaries <[email protected] <mailto:[email protected]> > wrote: Hi, Maybe check if Screen Recognition has been enabled for the Settings app. Your husband may need to do this due to the current inaccessibility of the Settings. It would be found in Settings, Accessibility, VoiceOver, VoiceOver Recognition. Usually this can be accomplished using the rotor, but if the screen recognition won’t let you work within the Settings app, you kind of end up in a useless loop. Later… Tim Kilburn Jamf Certified Tech Apple Professional Learning Specialist Apple Teacher (with Swift Playgrounds Recognition) Fort McMurray, AB Canada On Aug 7, 2021, at 10:11 AM, 'Donna Goodin' via MacVisionaries <[email protected] <mailto:[email protected]> > wrote: Hi all, So this morning I had my husband look at my phone screen. He said that all my icons and their labels are showing on the screen. So it seems that the problem isn’t that they aren’t there, but rather that Voiceover isn’t reading them. I re-booted my phone before going to sleep last night, and still, the only thing VO will read once I open settings is the Status bar. I’d greatly appreciate any help or suggestions anyone can offer. Cheers, Donna -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. 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