The 2014 Mac mini has RAM and SSD that is soldered to the motherboard.
This model is not upgradable.
Feel free to look it up for yourself.

- Brad -

On Feb 19, 2023, at 17:37, Karen Lewellen <[email protected]> wrote:

brad,
Do you work for apple?
I have an associate here in  Toronto working with the centre for social 
innovation.
They currently run an entire commerce company with a 2011 mac machine..and they 
are not  using voiceover.
If indeed a door to a new machine opens up, that will be marvelous.
However, with all due respect, I would be doubtful that an upgrade is not 
possible when it is for units far older.
The best path forward is the one that lets her make uninformed decision from a 
variety of sources.
as Donna has noted before, you can be a touch heavy handed with the 
condescension.
Perhaps learning the two magic words "speaking personally," might be helpful?
best,
Karen



On Sun, 19 Feb 2023, Bradford Snyder wrote:

> I believe Lori has a 2014 Mac mini.  I do not believe the RAM or storage can 
> be upgraded on that model.
> Getting a new M2 Mac mini would be her best option, and a big leap forward in 
> performance for her.
> 
> - Brad -
> 
> 
> 
> On Feb 18, 2023, at 22:51, Herbie Allen <[email protected]> wrote:
> 
> Where it can get tricky is that not all Apple Stores are able to handle Macs. 
> The new machine would definitely be your best bet. If you do end up upgrading 
> your machine, you will probably have to buy the Ram from Crucial and then 
> someone can install it for you. Bestbuy is also an option.
> 
>> On Feb 18, 2023, at 22:32, Karen Lewellen <[email protected]> wrote:
>> 
>> If you call my-apple, part of what they can do is set up a genus session 
>> with  your local apple store.  Of course you can talk to them apple has a 
>> major  customer service hub in Austin Texas.
>> Still, if you anticipate a new machine soon, perhaps waiting makes more 
>> sense in general.  Unless the memory factors are so frustrating they impact  
>> getting things done.
>> In that case improving the value of your current machine for sale or 
>> whatever would make the memory factor worth considering.
>> 
>> 
>> 
>> On Sat, 18 Feb 2023, Lorie McCloud wrote:
>> 
>>> we have an actual Apple store here in Fort Worth, Tx. I don’t think you can 
>>> just call and talk to somebody though. within the next few months it 
>>> appears I might have the opportunity to get a new Mac mini. if that chance 
>>> comes up I’m not going to waste it that’s for sure.
>>> 
>>>> On Feb 18, 2023, at 8:02 PM, Karen Lewellen <[email protected]> 
>>>> wrote:
>>>> 
>>>> Speaking personally?
>>>> It depends on where you are in the world, but I would first call 1-800-my 
>>>> apple.
>>>> I would speak to support, share our apple id so they can know more details 
>>>> and ask for my options.
>>>> Then perhaps report that here.
>>>> There are often loads of ways to upgrade a mac, or that used to be the 
>>>> case,  older machines can sometimes have an advantage.
>>>> cost may depend on things like warranty, but as an example in Toronto we 
>>>> have a store called simply mac that specializes on apple computers, have 
>>>> been here since the 1990's.
>>>> sometimes they do the upgrades for the experience, or connect you with 
>>>> free geeks who do it as well.
>>>> Still, speaking personally, I would start with getting answers from apple 
>>>> directly, just my thoughts of course.
>>>> Karen
>>>> 
>>>> 
>>>> On Sat, 18 Feb 2023, Lorie McCloud wrote:
>>>> 
>>>>> no. I just didn’t think of it. how do I do that?
>>>>> 
>>>>>> On Feb 18, 2023, at 6:00 PM, Karen Lewellen <[email protected]> 
>>>>>> wrote:
>>>>>> 
>>>>>> Are you in a position to increase the memory?  may even help with 
>>>>>> Catalina.
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> On Sat, 18 Feb 2023, Lorie McCloud wrote:
>>>>>> 
>>>>>>> thanks. I appreciate that very much.
>>>>>>> 
>>>>>>>> On Feb 18, 2023, at 1:46 PM, Herbie Allen <[email protected]> 
>>>>>>>> wrote:
>>>>>>>> 
>>>>>>>> Yes, my opinion is not to try Big Sur given the 8 GB of Ram.
>>>>>>>> 
>>>>>>>>> On Feb 18, 2023, at 13:36, Lorie McCloud <[email protected]> wrote:
>>>>>>>>> 
>>>>>>>>> ok. tell me if I have the right info.
>>>>>>>>> Processor 2.6 ghz dual-core Intel I5
>>>>>>>>> memory: 8 gb 1600 mhz ddr3
>>>>>>>>> 
>>>>>>>>>> On Feb 17, 2023, at 8:15 PM, Herbie Allen <[email protected]> 
>>>>>>>>>> wrote:
>>>>>>>>>> 
>>>>>>>>>> How much Ram and Hard Drive Space. Yes, that is in the About my Mac.
>>>>>>>>>> 
>>>>>>>>>>> On Feb 17, 2023, at 18:32, Lorie McCloud <[email protected]> 
>>>>>>>>>>> wrote:
>>>>>>>>>>> 
>>>>>>>>>>> tell me exactly what you’re looking for and where to find it. I 
>>>>>>>>>>> assume it might be in “about this Mac” but I don’t know which items 
>>>>>>>>>>> constitute the specs.
>>>>>>>>>>> 
>>>>>>>>>>>> On Feb 17, 2023, at 5:19 PM, Herbie Allen <[email protected]> 
>>>>>>>>>>>> wrote:
>>>>>>>>>>>> 
>>>>>>>>>>>> What are the specs for that Mac?
>>>>>>>>>>>> 
>>>>>>>>>>>>> On Feb 17, 2023, at 17:00, Lorie McCloud <[email protected]> 
>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>> 
>>>>>>>>>>>>> I’m running Catalina on my old Mac Mini. I had to roll back to 
>>>>>>>>>>>>> it. lately I’ve been considering going up to Big Sur. I never ran 
>>>>>>>>>>>>> that one so I have no idea how my Mac would handle it. Monterey 
>>>>>>>>>>>>> was too much for it. does anybody have experience with Big Sur on 
>>>>>>>>>>>>> their old Mac? do you have any suggestions or advice for me. 
>>>>>>>>>>>>> maybe I should leave well enough alone. suggestions and advice 
>>>>>>>>>>>>> welcome.
>>>>>>>>>>>>> 
>>>>>>>>>>>>> thanks.
>>>>>>>>>>>>> Lorie
>>>>>>>>>>>>> 
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