Hi Mohammad

So glad you said that about Face ID. I find it almost impossible and not just 
with Apple Pay.

I have asked other blind friends and they say they have no bother at all. it is 
a particular pain with banking apps, as I have had to switch it off and that is 
not a very good idea.

Any suggestions as to a reliable way to activate Face ID when you can't see it 
all would be very gratefully received

TIA

Adrienne 
Sent from my iPhone
Please note, I often use dictation when writing emails on my phone and 
sometimes it doesn’t work out the way I think it has.

On 22 Jan 2026, at 04:07, Mohammad Fazil <[email protected]> wrote:

I am having difficulty with Apple Pay payment since I started using Face ID.
Sent from my iPhone

> On Jan 22, 2026, at 4:51 AM, Lorie McCloud <[email protected]> wrote:
> 
> normally when using Apple Pay with my phone I lay the phone face-up on the 
> recepticle, it makes the connection and then I lay my finger on the home 
> button and the transaction goes through. lately there have been a couple 
> times when I needed to put it on there face down. does that have to do with 
> how I have my camera set or something else? it’s not as convenient as face-up 
> because it’s harder to get to the home button to complete the transaction. is 
> there any way to tell when to lay it face-up and when to lay it face-down?
> 
> thanks.
> Lorie
> 
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