Re: Apple Pay

[Phil Halton]

Hi Pete, I think a lot of the trouble people have with Face ID has to do with the way it was set up at first. When setting up Face ID if I remember correctly you’re asked to rotate your face in a circle I find that if you give it a good arching circle then more of your face will be recognized by Face ID and it will recognize you much more easily. If the circle is rather narrow and constrained that constricts the amount of face that Face ID has to work with and so face recognition will not be as robust as if it was done with a very wide arc circle. Just my thoughts and I could be wrong but I don’t think I am. Ha! You could experiment with this by setting up Face ID again in settings. I think you’d get a better result if it’s set up with a wide exposure of the face. Sent from my IPhone On Jan 22, 2026, at 10:50 AM, pdevasto0...@gmail.com wrote:  I’ve been using phones with Face ID for a year and a half now, the phone I currently have is a 17 Pro. For the longest time I too have struggled to get Face ID to reliably work. By accident last week, I discovered that a big part of the problem is that I’ve been holding the phone too high. I have recognition turned off, also I don’t use Raise to wake. So if I bring my phone up to a point where the bottom is directly in line with the bottom of my chin, then press the side button, I can get Face ID to recognize me just about all the time. I’m guessing this is because the camera used is located at the top of the phone so that  positioning just works, at least for me. I realize no two faces are alike, and different phones have different sizes, but maybe give this position a try and see if that helps.   Pete De Vasto   From: 'Adrienne Chalmers' via MacVisionaries <macvisionaries@googlegroups.com> Sent: Thursday, January 22, 2026 6:35 AM To: macvisionaries@googlegroups.com Subject: Re: Apple Pay   Hi   I have a 16 E with the latest iOS. I have attention switched off.   This sounds a bit weird but I think my main problem is that, while I am completely blind, one eye is like there's just nothing there and the other eye is dark. This means I can't tell where the centre of my face is. It makes parting my hair in the right place completely impossible as well.    Besthis makes it seem like my head is Sent from my iPhone Please note, I often use dictation when writing emails on my phone and sometimes it doesn’t work out the way I think it has. On 22 Jan 2026, at 13:29, Suzanne Erb <suzer...@gmail.com> wrote: Hello, I’d be curious to know which iPhone model you have. I have been having similar problems with my iPhone 17 basic model. I know many blind people who have not experienced this behavior, but they all have older iphones. I have heard of some one else who just received an iPhone 17 who has noticed this face id issue, as well. I had no problems setting up face id, and can use it for operating my phone. However, I can not use it for banking or other apps that require face ID. Of course, I am not using attention aware features, so it should be working okay, but it isn’t. I escalated the problem to Apple Care, Apple Accessibility, and finally had to return my iPhone for another one. While the problem has been less severe, I still can not rely on face id to work properly all the time. So, for those of you who are experiencing this, I would be interested to know which model phone you are using, as well as which software. ersion. Happy Thursday, Suzanne Erb On Jan 22, 2026, at 00:36, 'Adrienne Chalmers' via MacVisionaries <macvisionaries@googlegroups.com> wrote:   Hi Mohammad   So glad you said that about Face ID. I find it almost impossible and not just with Apple Pay.   I have asked other blind friends and they say they have no bother at all. it is a particular pain with banking apps, as I have had to switch it off and that is not a very good idea.   Any suggestions as to a reliable way to activate Face ID when you can't see it all would be very gratefully received   TIA   Adrienne  Sent from my iPhone Please note, I often use dictation when writing emails on my phone and sometimes it doesn’t work out the way I think it has. On 22 Jan 2026, at 04:07, Mohammad Fazil <mfa...@outlook.com> wrote: I am having difficulty with Apple Pay payment since I started using Face ID. Sent from my iPhone On Jan 22, 2026, at 4:51 AM, Lorie McCloud <lorice...@gmail.com> wrote:   normally when using Apple Pay with my phone I lay the phone face-up on the recepticle, it makes the connection and then I lay my finger on the home button and the transaction goes through. lately there have been a couple times when I needed to put it on there face down. does that have to do with how I have my camera set or something else? it’s not as convenient as face-up because it’s harder to get to the home button to complete the transaction. is there any way to tell when to lay it face-up and when to lay it face-down?   thanks. 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