Re: Apple Pay

['Adrienne Chalmers' via MacVisionaries]

Hi I have a 16 E with the latest iOS. I have attention switched off. This sounds a bit weird but I think my main problem is that, while I am completely blind, one eye is like there's just nothing there and the other eye is dark. This means I can't tell where the centre of my face is. It makes parting my hair in the right place completely impossible as well.  Besthis makes it seem like my head is Sent from my iPhone Please note, I often use dictation when writing emails on my phone and sometimes it doesn’t work out the way I think it has. On 22 Jan 2026, at 13:29, Suzanne Erb <suzer...@gmail.com> wrote: Hello, I’d be curious to know which iPhone model you have. I have been having similar problems with my iPhone 17 basic model. I know many blind people who have not experienced this behavior, but they all have older iphones. I have heard of some one else who just received an iPhone 17 who has noticed this face id issue, as well. I had no problems setting up face id, and can use it for operating my phone. However, I can not use it for banking or other apps that require face ID. Of course, I am not using attention aware features, so it should be working okay, but it isn’t. I escalated the problem to Apple Care, Apple Accessibility, and finally had to return my iPhone for another one. While the problem has been less severe, I still can not rely on face id to work properly all the time. So, for those of you who are experiencing this, I would be interested to know which model phone you are using, as well as which software. ersion. Happy Thursday, Suzanne Erb On Jan 22, 2026, at 00:36, 'Adrienne Chalmers' via MacVisionaries <macvisionaries@googlegroups.com> wrote: Hi Mohammad So glad you said that about Face ID. I find it almost impossible and not just with Apple Pay. I have asked other blind friends and they say they have no bother at all. it is a particular pain with banking apps, as I have had to switch it off and that is not a very good idea. Any suggestions as to a reliable way to activate Face ID when you can't see it all would be very gratefully received TIA Adrienne  Sent from my iPhone Please note, I often use dictation when writing emails on my phone and sometimes it doesn’t work out the way I think it has. On 22 Jan 2026, at 04:07, Mohammad Fazil <mfa...@outlook.com> wrote: I am having difficulty with Apple Pay payment since I started using Face ID. Sent from my iPhone On Jan 22, 2026, at 4:51 AM, Lorie McCloud <lorice...@gmail.com> wrote: normally when using Apple Pay with my phone I lay the phone face-up on the recepticle, it makes the connection and then I lay my finger on the home button and the transaction goes through. lately there have been a couple times when I needed to put it on there face down. does that have to do with how I have my camera set or something else? it’s not as convenient as face-up because it’s harder to get to the home button to complete the transaction. is there any way to tell when to lay it face-up and when to lay it face-down? thanks. Lorie -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. 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