Kim, It would help to know what the dialog boxes say. There is a permissions issue with the current iTunes and your AppleID account if you do not use the computer as an administrator. I saw some notes on how to fix this, but I have not done this yet.
Best wishes, Jonathan On Oct 27, 2011, at 9:45 AM, Tim Kilburn wrote: > Hi Kim, > > Is it possible to reinstall iTunes? Yes, but most likely unnecessary. The > application package is not likely the issue here. I would guess that it has > more to do with other factors. I'll give you a few options but some of this > can get fairly difficult to explain over eMail as there are lots of > variations in what you can attempt. > > • File permissions may cause this so running a Repair Permissions would be my > first line of attack. > • If that doesn't do it, try creating a second iTunes Library. Do this by > holding down the Option key while iTunes is starting, it will then ask you if > you wish to choose another library or create a new library. Try creating a > new one and working from the new one instead. This will just create a new > database thus all your media will stay intact. You will lose playlists and > such but if you export them ahead of time, you can reimport them in this > Library. You may need to also retell iTunes what to sync with the iDevices. > • I might also take a look at all your settings in your iTunes Preferences as > well as the sync settings for the iDevice. Make a few minor changes just so > that the file is updated. > • The other thing that could cause this is a corrupted preference file. You > would need to delete the old Preference file and then when iTunes was started > up, it would automatically create a new one. I won't give instructions for > this one yet as I don't have enough time this morning before I have to leave. > > Let me know if you anything improves. > > Later... > > On 2011-10-27, at 4:59 AM, Cam wrote: > >> Hi all, >> >> I didn't get any response to my earlier post re ITunes. I'm not wining >> about this - this is a voluntary list and I'm very grateful for the >> assistance I have received to date from folks. But my kids are wanting >> cds copied to my IPhone so they can listen to them when we are out and >> about, so I really need to get this fixed. My original message is >> below: >> >> I am having trouble with ITunes. I am running the latest version. >> However Itunes is behaving strangely in that it is syncing everything >> to my IPhone except my music and other audio content. But when I look >> on the capacity bar >> it tells me that the music files are on my IPhone - 8gb of audio. I >> also find that ITunes is not letting me eject cds when I try to burn >> them, and it is locking up in dialog boxes, refusing to allow me to >> quit it etc. >> >> I'm wondering if it is possible to reinstall Itunes? If I can't >> reinstall it can I somehow repair it - ie does disk utility check the >> integrity of programs and assist to repair them? I am running the >> latest version of ITunes. If it is possible, how do I do this? Sorry >> to ask such >> a basic question - while I've had a mac for a while I'm fairly new to >> it still. Also if I do reinstall ITunes will it delete all my apps >> music etc from my computer if I uninstall ITunes, or is this data all >> saved in folders? Will it remain intact even if I reinstall ITunes? >> >> Many thanks for your help >> Cam >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> > > Tim Kilburn > Fort McMurray, AB Canada > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
