Thanks for these suggestions - I'll give them a try.
Cam

On Oct 28, 12:45 am, Tim Kilburn <[email protected]> wrote:
> Hi Kim,
>
> Is it possible to reinstall iTunes?  Yes, but most likely unnecessary.  The 
> application package is not likely the issue here.  I would guess that it has 
> more to do with other factors.  I'll give you a few options but some of this 
> can get fairly difficult to explain over eMail as there are lots of 
> variations in what you can attempt.
>
> • File permissions may cause this so running a Repair Permissions would be my 
> first line of attack.
> • If that doesn't do it, try creating a second iTunes Library.  Do this by 
> holding down the Option key while iTunes is starting, it will then ask you if 
> you wish to choose another library or create a new library.  Try creating a 
> new one and working from the new one instead.  This will just create a new 
> database thus all your media will stay intact.  You will lose playlists and 
> such but if you export them ahead of time, you can reimport them in this 
> Library.  You may need to also retell iTunes what to sync with the iDevices.
> • I might also take a look at all your settings in your iTunes Preferences as 
> well as the sync settings for the iDevice.  Make a few minor changes just so 
> that the file is updated.
> • The other thing that could cause this is a corrupted preference file.  You 
> would need to delete the old Preference file and then when iTunes was started 
> up, it would automatically create a new one.  I won't give instructions for 
> this one yet as I don't have enough time this morning before I have to leave.
>
> Let me know if you anything improves.
>
> Later...
>
> On 2011-10-27, at 4:59 AM, Cam wrote:
>
>
>
>
>
>
>
>
>
> > Hi all,
>
> > I didn't get any response to my earlier post re ITunes. I'm not wining
> > about this - this is a voluntary list and I'm very grateful for the
> > assistance I have received to date from folks. But my kids are wanting
> > cds copied to my IPhone so they can listen to them when we are out and
> > about, so I really need to get this fixed. My original message is
> > below:
>
> > I am having trouble with ITunes. I am running the latest version.
> > However Itunes is behaving strangely in that it is syncing everything
> > to my IPhone except my music and other audio content. But when I look
> > on the capacity bar
> > it tells me that the music files are on my IPhone - 8gb of audio. I
> > also find that ITunes is not letting me eject cds when I try to burn
> > them, and it is locking up in dialog boxes, refusing to allow me to
> > quit it etc.
>
> > I'm wondering if it is possible to reinstall Itunes? If I can't
> > reinstall it can I somehow repair it - ie does disk utility check the
> > integrity of programs and assist to repair them? I am running the
> > latest version of ITunes. If it is possible, how do I do this? Sorry
> > to ask such
> > a basic question - while I've had a mac for a while I'm fairly new to
> > it still. Also if I do reinstall ITunes will it delete all my apps
> > music etc from my computer if I uninstall ITunes, or is this data all
> > saved in folders? Will it remain intact even if I reinstall ITunes?
>
> > Many thanks for your help
> > Cam
>
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>
> Tim Kilburn
> Fort McMurray, AB Canada

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