Hi folks,
For reasons that are complicated to explain I have the ear of the legal
department at paypal -ebay. Part of the reason is that, as some of you
may know, they are *requiring* all users to agree that that they read pdf
files, or they will lose their account. Because of this and some other access
issues with paypal and ebay, i have been asked to document why things like
pdf and captcha are issues for those using adaptive tools. I have told
them already that to assume everyone is using jaws is impractical, and
that still browsers like lynx, with its recent edition dated June 2011,
are good foundations for access. I have shared that pdf reaains a hurtle,
and captcha is flat out an issue, as is stuff like flash.
because they are serious though I want to make maximum use of this
opportunity. What I would welcome is article information, places that
discuss why pdf for example and captcha remain barriers. Likewise posts
from you if you have met with issues with either service would be welcome.
I want them to fix this for everyone, not just sweep me under the corporate
rug. That they are shifting all document responsibility t the end user is
disturbing, since if you have an issue say with security, you will bare the
blame for any discrepancies in documentation.
Additionally, if part of your professional life is access, share under
your professional umbrella. If I get enough research responses, i will construct
a solid document for them, and include as many other people as I can.
Thanks in advance,
Karen
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