I took a poke at the site and they are using a 'fake' combo box made
using a javascript library called Dojo. Dojo generally has been very
good with accessibility but not everything was right from the getgo and
apparently the version used on the Harry & David site is 1.3.1, from 3
years ago. Not sure when the Dojo Dijit combo box was made accessible
but apparently later than this. In current implementations you should be
able to down arrow to open the menu of options, up/down to navigate the
list and hit enter to pick or escape to close. None of that is working
here. Note that it's also not working on Firefox for Windows so they
manage to be an equal opportunity excluder.
All that said, I was able to work around it knowing how bad widgets are
implemented.
Because they have no keyboard controls you'll have to make sure you have
your mouse cursor tracking your VO cursor and then do a VO-shift-space
on the combo box located right after "Add to Cart". This will cause the
list of gift card values to pop up and using CSS the align the list near
the combo box, but under the hood it is actually located at the very end
of the page. Why? When a javascript developer want to create an object
on the page it's easier to just append it to the end than to insert it
in the middle. They figure it doesn't matter because CSS will visually
put it where it belongs. They don't consider that a screen reader isn't
going to know about this. So I VO-End to jump to the end of the page and
land on the end of a list. If you VO-Left you'll discover a whole list
of dollar amounts. Just keep going till you find the one you want since
you'll be starting at the highest value first. Then just do VO-space to
pick the one you have selected.
This technique also works for may other poorly implemented dynamic web
interface elements. I also often find fake modal dialogs at the end or
beginning of the page and this site didn't fail to disappoint. So if you
do Add to Cart they pop a fake modal dialog with "Checkout Now" and
"Continue Shopping" links. Of course this time they injected it at the
top of the page after their phone number. So if you VO-Home and then
VO-right about 11 times you'll find "added to Cart" followed by a
description and then the two buttons. I did a VO space on Checkout and
was sent to another Checkout screen. I didn't go much farther as I
didn't really want to buy a gift card but I'm sure the remainder of the
experience would be equally fraught with landmines and quicksand.
CB
On 12/11/11 5:01 PM, Christine Grassman wrote:
I did try that, but it didn't take. I also attempted to act as it I was dealing
with a pop-up, but that didn't work either. I would never, ever go back to
Windows, but I have to say that I have more trouble with Web sites more often
now than I ever did with Windows. Flash, particularly, is the bane of my cyber
existence. :)
Christine
On Dec 11, 2011, at 2:53 PM, Mike Arrigo wrote:
Usually combo boxes, at least the standard ones that are called combo boxes on
windows are pop up menus on the mac. I wonder if the control you are dealing
with here is similar to the one on the android market. When you first move to
it, it's an edit box, however when you start typing, it changes to a combo box
and attempts to show results as you type, really this is an attempt to make
something more fancy than it needs to be, a standard edit box would have been
just fine, thank you very much. Anyway, this kind of control can be a bit
difficult to read. You may just need to type what you need to in to the control
and move on from there.
On Dec 11, 2011, at 10:29 AM, Christine Grassman wrote:
All right, all, here's another (probably Safari) problem. I'm trying to
purchase a Harry and David gift card:
http://www.harryanddavid.com
There is a combo box where you must select (or potentially write in, I guess) the desired value of
the card. However, I've tried interacting, hitting VO space, hitting enter, Vo enter, Vo shift
space, and so on, but all I'm sometimes getting is "text select gift card price" -- with
no list of choices and no edit box. I've tried writing in a value at the combo box announcement
and the "text select gift card price" but nothing happens. Any suggestions, other than
sighted assistance? :)
Christine
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