well,
I sent in a letter to the Skype team asking why they removed an old feature
(accessibility via voiceover) and the form letter I got back is enough for me
to ask :do I have stupid printed across my forehead? must be, because you seem
to think I am!".
these guys think accessibility is a new feature (or at least their form letter
response indicates such). Hell, I requested a human response and got a machine
generated one. this is what I call a lack of customer support.
here is the letter they sent back to me...
Subject: Re: regarding inaccessibility of skype in Ios 5
<<#1435730-2257231#>>
From: Skype Customer Service <[email protected]>
Date: December 15, 2011 2:49:59 PM MST
To: Eric Oyen <[email protected]>
Hello Eric,
Thank you for contacting Skype Customer Service.
We understand that you would like to do a follow up on the Voice over feature
of Skype for it's latest version. Please allow us to assist you.
We regret to inform you that unfortunately this feature is not currently
available in Skype.
We will pass on your request to our development team for consideration and
potential inclusion in a future release.
We appreciate your feedback and will definitely look into it.
However, implementing changes and creating new features can take time, which
means that the suggestions you make today might not be available in the near
future.
Please be patient while we work to make Skype even better.
Should you need more assistance, feel free to contact us again.
Best Regards,
Ivan C.
Skype Customer Service
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