Did. Couldn't have done it better myself.
Sincerely, The Constantly Barefooted Ray!!! Now a very proud and happy Mac user!!! Skype name: barefootedray Facebook: facebook.com/ray.foretjr.1 On Dec 16, 2011, at 12:38 AM, Eric Oyen wrote: > read my bcc response to them (just sent). > > -eric > > On Dec 15, 2011, at 8:09 PM, Ray Foret Jr wrote: > >> time to take it further then. Quote their own letter to them and then say >> exactly what you just said to us. Make them respond! >> >> >> Sincerely, >> The Constantly Barefooted Ray!!! >> >> Now a very proud and happy Mac user!!! >> >> Skype name: >> barefootedray >> >> Facebook: >> facebook.com/ray.foretjr.1 >> >> >> >> On Dec 15, 2011, at 9:05 PM, Eric Oyen wrote: >> >>> well, >>> I sent in a letter to the Skype team asking why they removed an old feature >>> (accessibility via voiceover) and the form letter I got back is enough for >>> me to ask :do I have stupid printed across my forehead? must be, because >>> you seem to think I am!". >>> >>> >>> >>> these guys think accessibility is a new feature (or at least their form >>> letter response indicates such). Hell, I requested a human response and got >>> a machine generated one. this is what I call a lack of customer support. >>> >>> here is the letter they sent back to me... >>> >>> Subject: Re: regarding inaccessibility of skype in Ios 5 >>> <<#1435730-2257231#>> >>> From: Skype Customer Service <[email protected]> >>> Date: December 15, 2011 2:49:59 PM MST >>> To: Eric Oyen <[email protected]> >>> Hello Eric, >>> >>> Thank you for contacting Skype Customer Service. >>> >>> We understand that you would like to do a follow up on the Voice over >>> feature of Skype for it's latest version. Please allow us to assist you. >>> >>> We regret to inform you that unfortunately this feature is not currently >>> available in Skype. >>> >>> We will pass on your request to our development team for consideration and >>> potential inclusion in a future release. >>> >>> We appreciate your feedback and will definitely look into it. >>> >>> However, implementing changes and creating new features can take time, >>> which means that the suggestions you make today might not be available in >>> the near future. >>> >>> Please be patient while we work to make Skype even better. >>> >>> Should you need more assistance, feel free to contact us again. >>> >>> Best Regards, >>> >>> Ivan C. >>> Skype Customer Service >>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To post to this group, send email to [email protected]. >>> To unsubscribe from this group, send email to >>> [email protected]. >>> For more options, visit this group at >>> http://groups.google.com/group/macvisionaries?hl=en. >>> >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
