Hi Steve, I can't actually check what happens with an outstanding delivery, because I don't have an account or order with the Tassimo site. You may be correct that this, rather than shopping cart behavior, is the key issue. So it's possible that my comments are not relevant to Christine's buying experience, but this was the only way I could help assess possible accessibility issues in making purchases -- I've never used that web site before.
Glad to hear that you found the discussion in the post useful, anyway. Item chooser menu is a really useful tool that has been around since the earliest versions of VoiceOver. When you quickly type the letters of word or part of a word, that's used to filter the results that show up. You can use the delete key to start again, if you want to try out typing a different search combination. And you can type search terms for "link" or "button" to further refine your search results. That's what I did by first quickly typing the letters for "just" and then quickly typing the letters for "but" -- which was a short way of further filtering the item chooser matched results for "buttons". Once you navigate to an item chooser menu item with your arrow keys, you select it with either VO-Space or by pressing "Return". It's important to realize that using item chooser menu only lets you navigate within an application, web page, etc. If there's a link or button you still have to issue a VO-Space or click to activate it. Also, in web pages most people will be using QuickNav for easier navigation with arrow keys and rotor, so the equivalent of VO-Space to activate will be simultaneously pressing the up and down arrow keys. However, the other corresponding issue for very new VoiceOver users is remembering whether QuickNav is turned on or off. The most common answers to new user questions, when VoiceOver doesn't appear to be behaving as you expect, are: (1) did you remember to interact? (operations and contextual menu content depend on context of usage -- so if you're in a table and you didn't interact, you won't be able to sort columns, for instance) and (2) do you still have QuickNav turned on? (when a "classic" VoiceOver command doesn't appear to be working as expected). Hope you're enjoying your Mac. Cheers, Esther On Feb 13, 2012, at 1:12 PM, Steve Holmes wrote: > Sorry for butting in here but I think she has an outstanding delivery > already in the system and she is trying to modify that. If I'm right, > there would be no shopping cart involved. Christine, am I > interpreting this correctly? > > Esther, I really appreciate your detailed explanations I've been > seeing on the lists. I'm quite new to the Mac so this bit about the > item chooser was most informative to me. > > On 2/12/12, Esther <[email protected]> wrote: >> Hi Christine, >> What I found for the tassimo site is that when you add an item to your cart, >> there is a "Just added to your cart" window that comes up that only contains >> details about the item you just added. It doesn't show up as a second >> window if you check with window chooser menu (VO-F2). So if there are other >> items in your cart that you are trying to remove, you won't be able to view >> them until you use one of the buttons associated with that window to exit >> it. The only clue that this window is up is that VoiceOver says "Close" >> just after announcing "Just added to your cart" once you press the button to >> add an item to your cart. This is why I used item chooser menu to try to >> navigate to other elements in that window -- specifically, to try to at >> least close it. Typing "just" after using VO-I lists items which include >> "Just added to your cart". Continuing by typing "but" after that refines >> that list to give you the items that are buttons for the "Just added to the >> cart" window. >> >> If you want to get to the full cart, you need to navigate to the "Just added >> to your cart, checkout button" and press it (VO-Space). Can you find a >> button like that on your screen? Until you press that button you will not >> be able to view or modify any items in your shopping cart apart from the >> item you just added to your cart. Pressing that button should take you to >> the screen with the full shopping cart contents. You should be able to >> navigate the table and check boxes to remove items that you don't want. The >> total may update correctly if you simply remove items. However, if you >> change the quantity of items in the table for the full shopping cart, you >> won't be able to get them to update unless you press the unlabeled button >> for updating the shopping cart. It will be on the row of the table after >> your last shopping cart item, and VoiceOver will says something about "spans >> 5 columns button column 1" after announcing the row. >> >> HTH. By the way, I didn't check by changing my settings, but I'm using DOM >> mode and have set all my cursors tracking, and have mouse moves VoiceOver >> cursor under the navigation options of VoiceOver utility. This isn't my >> usual set up -- especially the mouse moves VO cursor. I just got through >> checking the "Find My iPhone" page under Safari 5.1.2 so was trying >> different settings to improve the navigation experience. >> >> Cheers, >> >> Esther >> >> On Feb 12, 2012, at 5:23 AM, Christine Grassman wrote: >> >>> Hi, Esther. Thanks so much for so quickly checking this out for me. The >>> thing is, I've already got an auto-delivery set up, and I managed to add >>> to it, but want to get rid of something that has been there from the >>> beginning, and I can't even find the product listed anywhere to try to put >>> "zero) or simply entty the quantity. I've written to them, but of course, >>> not a peep yet. It's enough to make one switch to Kurig. :) >>> On Feb 11, 2012, at 10:39 PM, Esther wrote: >>> >>>> Hi Christine, >>>> >>>> I tried out that site with Safari 5.1.2 (part of my very recent upgrade >>>> to Lion). Here are a few observations. If you are selecting Auto >>>> Delivery, start out by selecting the quantity on the product page, where >>>> you can check availability, select the radio button for auto delivery, >>>> and set the quantity before you press the button to add to cart. When >>>> you press the button to add to your cart, you'll hear VoiceOver say "Just >>>> added to your cart" "Close". This is a window that comes up that >>>> overlays your screen. If you use item chooser menu (VO-I), and first >>>> type "just" then type "but", you'll get "Just added to your cart, close >>>> button", "Just added to your cart, checkout button", and "Just added to >>>> your cart, continue shopping button". Choose one of these options. If >>>> you use the checkout button, you should be able to navigate the table of >>>> your order. However, I tried putting sample product in the cart with >>>> default quantity of 1, set the radio button to auto delivery, then got a >>>> message that auto delivery required at least a quantity of 2. Then I >>>> tried updating the quantity within the table. I finally managed to do >>>> this, but there's a problem because the button to update the changes you >>>> make to quantity is not labeled. After the last row of your order, >>>> you'll hear voice over say something like "row 4 PRODUCT spans 5 columns >>>> button column 1". That unlabeled button turns out to be the one that you >>>> need to press to update your changes to quantity. That's why I said it's >>>> easier to start by setting the quantity when you make your original >>>> product selection, rather than trying to change it. However, if you use >>>> item chooser menu to navigate to the "Just added to your cart, checkout >>>> button" so you can press it, you should be able to read and navigate the >>>> table for your order. >>>> >>>> HTH. Cheers, >>>> >>>> Esther >>>> >>>> On Feb 11, 2012, at 4:04 PM, Christine Grassman wrote: >>>> >>>>> Hello all. I am in one of those "about to toss this thing out the >>>>> window" moods. I have tried reading the information on a table using >>>>> Safari and Google Chrome, something I normally have no trouble doing. I >>>>> am wondering if it is the site, but in every other way, the site seems >>>>> accessible. It is >>>>> http://www.tassimo.com >>>>> I am attempting to modify an auto delivery order, but cannot read the >>>>> cells in the table, and can only seem to find options to change the >>>>> frequency or ship date of an order, rather than change the quantity of >>>>> products. I can only read the frequency of the order -- no other cell >>>>> information is accessible. Any ideas? Thanks much. >>>>> Christine >>>> >> >> -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
