So, as you suggested I've just been in the accounts part of the preferences ... 
thanks for reminding me where to find it - obvious really ... 
There's only one account there, the one which says btinternet and is apparently 
an imap and says yahoo in the description 
I am fairly certain this is different to before Tuesday, but there is 
definitely only one account in the accounts table. 
Should I be using pop3? 
Thanks. 
Kirsten. 

On 3 Aug 2012, at 22:53, Dan Eickmeier wrote:

> Hi kirsten, i'd say that Apple mail  is one of the best mail clients i've 
> used.  I'd used outlook 2003 for a while, but didn't really like it, that was 
> back when i was on Windows though.  WHat it sounds like to me, from  what 
> you're describing, is that you have two accounts  set up in mail, or that 
> you've set up the same account twice?  I'd take a look in Mail, preferences, 
> accounts, to see if somehow,  you may have done that.  ?  Also, to get new 
> mail, you can just hit command-shift-N.  HOpe this helps.    
> On 2012-08-03, at 4:50 PM, Kirsten Edmondson 
> <[email protected]> wrote:
> 
>> Hi all, 
>> I quite often have an issue with my time capsule and my BT hub/modem and I 
>> lose my internet/network and can only get it back once I've unplugged the 
>> time capsule and plugged it in again. Earlier this week it was gone for 
>> several hours before a lot of fighting with it fixed it. Actually I had to 
>> go onto BT.com and reset my password (or rather, my dad had to as I couldn't 
>> because of audio capture issues) ... Because my iphone had tried to connect 
>> to my email three times, and failed, BT blocked me so I had to go in and 
>> reset my password ... 
>> I had issues when I got it back with my iphone and my mac. 
>> On my iphone I seem to have two mailboxes 
>> one which seems to refer to my user name kirsten.edmondson and the other 
>> which refers to my domain btinternet 
>> I think it is similar with my Mac, and when I was trying to input my reset 
>> password into my mac mail I found I didn't know what I was doing with mail. 
>> I found the get mail button somewhere and pressed and for some reason that 
>> got my mail coming in again and it's been fine since then. 
>> But I have lost all my emails since before that time ... Although I 
>> regularly delete, I like to keep some (those with usernames etc) and now 
>> they're all gone. 
>> Is there anywhere they are likely to be lurking? Or are they lost forever? 
>> Aso, how do I go about changing my mail settings - if needed in future? (I'm 
>> used to using outlook and this seems to be so totally different-not that I'm 
>> seeking to compare, but thought it might be of use if you knew my 
>> background). 
>> I think I am using pop3, should I be using that or imap? 
>> I wonder if this is the reason for the different mail boxes? One is perhaps 
>> imap and the other perhaps pop3? I have no idea which I'm using now, though 
>> it looks the same as before except for the missing messages, but might I 
>> have inadvertently entered the other one without knowing? I think I did go 
>> in somewhere and put in my password, but that made no difference. 
>> I feel a bit stupid about this, but I'm quite confused about how to work 
>> mail properly and am not sure where to look in the help. 
>> 
>> Any advice appreciated. 
>> Thanks. 
>> Kirsten 
>> (PS. currently still on Lion, but moving shortly). 
>> 
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