I almost wonder though if I do that, if I then could restore from a backup,
or do you think that may put it right back where it already is.
Chris Gilland.
Founder of CLG Productions
http://www.clgproductions.com
E-mail: [email protected]
Phone: 803-760-7136
Toll-Free: 1-888-405-3185
Mon-Fri 8A.M-5P.M Eastern Standard Time except weekends and holidays.
----- Original Message -----
From: "Alex Hall" <[email protected]>
To: <[email protected]>
Sent: Saturday, January 19, 2013 9:37 PM
Subject: Re: Incredibly strange problems with IPhone 5
I must say I have never had any of the iTunes problems you described, but I
have found (and reported) the problem of a reset wiping out some settings.
When I was using my iPod, the App Store became unuseable - nothing would
show up when I opened it, and some apps that had been updating were stuck
for days. I eventually re-installed iOS and that seemed to fix things. I
hate to say it, but you may well have to do a complete re-install. Sorry
about that.
On Jan 19, 2013, at 8:43 PM, "Christopher-Mark Gilland"
<[email protected]> wrote:
When I had my IPhone 4, and later my 4S, I don't recall ever once seeing
these problems. Ever since I got my IPhone 5 however they've been
happening non-stop. I was curious if anyone else with a 5 has seen any of
these issues. Remember, if you have anything other than a 5, then most
likely, these things probably aren't going to happen for you.
1. Any time that I need to make an inapp purchase, it'll ask for my
ITunes password. I put it in, then double tap on the OK button. At this
point, it returns me to the last screen which had focus where I elected to
make the inapp payment. This isn't just one particular app. I'm seeing
this with just about every app which has inapp abilities. I'm seeing this
both when making the purchases, as well as when restoring them. Turning
off Wifi doesn't help. I wondered if it had to do with not being able to
connect to the ITunes store... see next problem below... Apparently that
isn't the case though, I don't think. Eventually, after tinkering with it
open/closing the app from the app switcher, plugging and unplugging from
my macbook with the lightning cable, totally powerring off the phone, and
repower cycling, resetting the springboard by quintupple pressing the
sleep button, even warm resetting by holding down home and sleep...
eventually, after maybe literally 5 or 10 tries, and me being very
persistent, it finally will take, but it takes an ungodly! amount of
effort to make it succeed. Obviously, being it's an inapp purchase, it's
not like I can use ITunes on my macbook and force it through, or else I
would.
2. A lot of times, I'll open an app, even one that doesn't need to
connect in the first place, and I'll get an error that says cannot connect
to the ITunes store, and a retry button or try later. If I hit retry, it
usually then goes through on that second attempt. But why on earth in the
first place is it trying to connect to start with? I'm seeing this mainly
in the Rdio app, although I'm finding it in a few others as well, though I
can't remember exactly which ones. Yes, I do have the inapp purchase
subscription monthly for the $14 to Rdio. That I subscribed to and got
set up before getting my 5 though, so once I got the 5, installed it, and
logged in, my subscription automatically came down. Again, I say: this
isn't just Rdio having that message pop up, although that is one of the
main apps that's doing it.
3. I'm finally finding that sometimes if my phone glitches, and I do!
have to warm reset with my home+sleep buttons, not only does it disable my
tripple click home, but my screen brighhtness jumps from about 80 percent
down to like 10% which I think is the default when you first turn the
phone on for the very first time which to say the least is almost
unreadable as the screen is so dark. I don't have enough vision to see it
but sometimes I have a friend who is sighted who likes to play with my
handset which I don't have an issue with, as I totally trust her. Plus,
I'm always right there when she's using it. I almost wonder if you don't
hold the two buttons in long enough, does it then do a full reset. Like,
not a factory cold reset, but more just resetting all your settings. It
looks like that may be what is happening, as the times that I do have this
problem, I don't think I'm holding the buttons in quite as long as when it
works. I know if you just hit them together then release immediately it
makes a screen snapshot. I'm holding longer than that, but as soon as the
screen goes off, I'm letting go. I'm wonderring if I should keep holding
until the apple logo comes up on the screen, as it seems like if I do
that, I don't have that problem.
3. Finally, I've tried buying some things from ITunes. Even though they
appear to be downloading, the never appear in my more tab under downloads,
and yet when I look at my purchase history, they definitely show up. When
I try to download them however they again look like they're downloading as
the download all button gets dimmed, but then when I open the music app,
go to the artists tab, then go down in the table index to find them, it
isn't there. Not even after trying to redownload from my history. If I
do this on my mac itself, I don't have this problem. This is happening
both on LTE/4G as well as on wifi. My wifi signal is 3 of 3 bars, and on
LTE/4G, I have excellent coverage in my area, and on the voice side, I
have usually between 2 to 3 of 5 bars, so it's not like this is a signal
thing crapping things out. I have even reset this thing to factory
settings, and even that! isn't fixing these problems.
This is a white IPhone 5 through AT&T wireless, 64GB. I O S 6.0.2. Any
thoughts?
Chris.
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Have a great day,
Alex (msg sent from Mac Mini)
[email protected]
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