Thanks.

You can have an off day, but you can't have a day off! ---The Art of Fielding
 Sent from my Mac Book Pro 
richr...@gmail.com

On Apr 10, 2013, at 5:12 PM, John Panarese <jpanar...@gmail.com> wrote:

>    You have to do the three finger swipe to the left to move to the next 
> question.  The only thing I can't see is the designation of the answer being 
> right or wrong.  There visually is thumbs up or down.
> 
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, j...@macfortheblind.com
> Website, http://www.macfortheblind.com
> 
> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> 
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> 
> 
> 
> On Apr 10, 2013, at 6:05 PM, Richard Ring <richr...@gmail.com> wrote:
> 
>> Stupid question, How do you move from question to question in Revise IT?
>> 
>> 
>> You can have an off day, but you can't have a day off! ---The Art of Fielding
>>  Sent from my Mac Book Pro 
>> richr...@gmail.com
>> 
>> On Apr 10, 2013, at 4:36 PM, John Panarese <jpanar...@gmail.com> wrote:
>> 
>>>   Basically, there is a certification process that is handled directly by 
>>> Apple.  The three major exams are for Mountain Lion Essentials, Mountain 
>>> Lion Server Essentials and Mac Hardware Essentials.  Only authorized 
>>> Certified Training Centers can administer these exams.
>>> 
>>>    There are a few ways to approach the exam.  It is entirely up to the 
>>> person to decide.  Of course, if you are serious about taking and passing 
>>> the exam, then you will need to commit yourself to a good 2 to 4 months of 
>>> preparation and study to take the exam.
>>> 1. There is an Apple Pro Training series that can be purchase via iBooks or 
>>> through
>>> www.peachpitpress.com
>>> If you wanted to take the Mountain Lion Essentials exam, you would purchase 
>>> the guide for that exam.  Kevin White is the author.  It is a 2300 page 
>>> guide in iBooks.  It covers 30 lessons and includes tasks that you should 
>>> carry out on a test machine or on an external HD you can install a test OS. 
>>>  Read the guide, learn the questions at the end of each lesson and take 
>>> plenty of notes.
>>> 2. For the iDevices, there is an app, Revise IT, which is truly valuable.  
>>> There are study questions and simulated exams.  I can't recommend that app 
>>> enough.
>>> 3. Don't waste your time buying test kits and such online.  The guide and 
>>> Revise IT will be all you will need.
>>> 4. Find an ACTC that can give you the exam and offer a reader.  You cannot 
>>> take it on your own online.  There are screen shots you will need to have 
>>> described to you.  There is no way around that, unfortunately.
>>> 
>>>    The guide is about $39, the iDevice App was, I think, free, and the exam 
>>> is $200 to take.
>>> 
>>> 
>>> Take Care
>>> 
>>> John D. Panarese
>>> Director
>>> Mac for the Blind
>>> Tel, (631) 724-4479
>>> Email, j...@macfortheblind.com
>>> Website, http://www.macfortheblind.com
>>> 
>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION
>>> 
>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>> 
>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>> 
>>> 
>>> 
>>> On Apr 10, 2013, at 1:36 PM, Kawal Gucukoglu <kawa...@me.com> wrote:
>>> 
>>>> So is Johnd, he  is also certified. He is in the United States too. I've 
>>>> forgotten what his email address is, but I'm sure you can find out from 
>>>> someone else on list.
>>>> 
>>>> Kawal.
>>>> On 10 Apr 2013, at 03:38 PM, Christopher Kchao <cskc...@gmail.com> wrote:
>>>> 
>>>>> Hi,
>>>>> Assuming he's on list, consider reaching out to John Panares. If I 
>>>>> understand correctly, he's now a certified support specialist here in the 
>>>>> States. He's a very knowledgable resource and would probably be able to 
>>>>> give you some info on how to get the ball rolling with becoming certified.
>>>>> 
>>>>> On Apr 10, 2013, at 8:26 AM, Sandi Jazmin Kruse <sandi1...@gmail.com> 
>>>>> wrote:
>>>>> 
>>>>>> hi brand.
>>>>>> Why not just start over skype, as far as i know unless you have other
>>>>>> rules in sa, you dont need too be certified too help other human
>>>>>> beings.
>>>>>> 
>>>>>> 
>>>>>> sandi
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> On 4/10/13, Eric Oyen <eric.o...@gmail.com> wrote:
>>>>>>> well,
>>>>>>> if you were in the states, it would be easier. I know of several totally
>>>>>>> blind people who do such work for apple (generally in apple stores). 2 
>>>>>>> are
>>>>>>> in phoenix arizona. If you have a strong local blind organization (like 
>>>>>>> the
>>>>>>> US NFB) then you might be able to convince apple locally that it would 
>>>>>>> be in
>>>>>>> their best interests to help. you might also contact the apple HQ here 
>>>>>>> in
>>>>>>> the states.
>>>>>>> 
>>>>>>> -eric
>>>>>>> 
>>>>>>> On Apr 10, 2013, at 5:54 AM, Brandt wrote:
>>>>>>> 
>>>>>>>> Hi there folks,
>>>>>>>> 
>>>>>>>> I am working to become a fully qualified Apple support agent/trainer,
>>>>>>>> however, the local representatives of Apple (Core group) refuse to give
>>>>>>>> the necessary training unless you work for them. I have supplied them 
>>>>>>>> with
>>>>>>>> my curriculum vitae several months ago, but have received no reply
>>>>>>>> whatsoever.
>>>>>>>> 
>>>>>>>> Does anybody know of any other way to become a qualified Apple 
>>>>>>>> technical
>>>>>>>> support agent/trainer? If such a method exist, preferably online, 
>>>>>>>> please
>>>>>>>> let me know. This is intensely frustrating to me, wanting to help the
>>>>>>>> local blind community, but not being able to do to lack of the 
>>>>>>>> necessary
>>>>>>>> qualifications.
>>>>>>>> 
>>>>>>>> The South African blind computer user is basically stuck using Windows 
>>>>>>>> at
>>>>>>>> this point in time due to the lack of necessary training facilities and
>>>>>>>> personnel.
>>>>>>>> 
>>>>>>>> Warm regards,
>>>>>>>> 
>>>>>>>> Brandt Steenkamp
>>>>>>>> 
>>>>>>>> Sent from my macbook pro
>>>>>>>> 
>>>>>>>> Contact me:
>>>>>>>> 
>>>>>>>> Mobile/iMessage/WatsApp: +27781205013
>>>>>>>> 
>>>>>>>> Email: brandt.steenk...@gmail.com
>>>>>>>> 
>>>>>>>> My ring to Skype:
>>>>>>>> California, United States
>>>>>>>> +(1)760-5140161
>>>>>>>> Extension 512
>>>>>>>> Cape Town, South Africa
>>>>>>>> +(27)213-002317
>>>>>>>> Extension 161
>>>>>>>> Johannesburg, South Africa
>>>>>>>> +(27)105-002316
>>>>>>>> Extension 170
>>>>>>>> 
>>>>>>>> Skype: Brandt.steenkamp007
>>>>>>>> 
>>>>>>>> SIP: 5500...@spokn.com
>>>>>>>> 
>>>>>>>> Twitter: brandtsteenkamp
>>>>>>>> 
>>>>>>>> 
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