We have a little pile of 3 770s to send back, 1 is on its way back to
us, 1 has been replaced. For some bizarre reason they insist on
picking each one up separately, meanwhile we are doing advanced
replacement for our customers so kind of expensive for us to have
broken stock sitting around.
Regards
Simon
At 08:01 14/03/2007, Sebi Ryffel wrote:
My N800 failed after 4 weeks only. Before that I had all kinds of
problems including random reboots, infinite rebooting after the
nokia screen and crashes. And finally the unit died.
I don't find that to be very tragic. I bought devices before, which
turned out to be broken. But they usually were replaced immediately.
My N800 however is now in repair service for 5 weeks! They are
"waiting for parts" and have no idea how much longer it will take.
This I find to be unacceptable and a strong reason not to buy a
product from nokia again.
What did you do with your broken units?
Sebi
On 3/13/07, Simon Moore
<<mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED] > wrote:
Current failure rate within the first three months of purchase is
17.2% (sample size 29, 5 failed)
We have tested a seven more devices since my last email that have
been at a site for 3 months (including flashing them to latest
version, enabling host mode and flashing a custom kernel), all
worked fine and we have one more failure at another site (version 2,
no host mode or custom kernel).
Of the failures 4 are the classic screen failure reported by many
and 1 was dead out of the box (continuous reboot).
We only have one 800 which is still working fine.
I have started logging serial numbers to see if there is a higher
incident of failure with certain ones. 3 of the failures have nearly
identical serial numbers (last digit is different), two with similar
numbers last number different are still operational. The other two
failed units I don't have the serial numbers of. Leading me to the
suspicion that batches of 770s may be faulty - assuming 770s in the
same batch have very close serial numbers of course not enough data
to be conclusive.
I would give out the serial numbers of the ones that have failed but
Nokia are using the serial numbers as a sort of password to their
firmware so I guess they would prefer me not to. However if anyone
wants to send me their failed unit serial numbers I can see if there
is any correlation with serial numbers we have had fail.
Regards
Simon
--=====================_1237034625==.ALT--
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.446 / Virus Database: 268.18.10/720 - Release Date:
12/03/2007 19:19
_______________________________________________
maemo-users mailing list
<mailto:[email protected]>[email protected]
https://maemo.org/mailman/listinfo/maemo-users
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.446 / Virus Database: 268.18.11/721 - Release Date:
13/03/2007 16:51
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.446 / Virus Database: 268.18.11/721 - Release Date: 13/03/2007
16:51
_______________________________________________
maemo-users mailing list
[email protected]
https://maemo.org/mailman/listinfo/maemo-users
