Op donderdag 23 september 2010 00:03:44 schreef Marc Paré: > Le 2010-09-22 17:36, Wolfgang Bornath a écrit : > > 2010/9/22 Morgan Leijström<[email protected]>: > >> Then that user might learn enough to write a good issue report, or > >> someone else in that thread could offer to help. > > > > Yes, that was always an option. Was it used and did it work? Yes, in > > some cases. > > If this system would be more advertized and used then I think it would > > improve the situation. > > > > We could have "bug friends" who an unexperienced user could turn to for > > help. _______________________________________________ > > Mageia-discuss mailing list > > [email protected] > > https://www.mageia.org/mailman/listinfo/mageia-discuss > > I like the idea of "bug friends". Great idea! > > Marc
As a dev, i would not be opposed to a person who gives some kind of structured info about some priority bugs (eg: to a dev mailing list), or possibly via IRC. (not too often, and mostly about 'forgotten' bugs; or sometimes help with testing...) In real life, mostly this kind of thing happens when a prominent forum member or a forum leader or a user mailing list prominent member gives a priority case a "better explanation" of what is going on, sometimes giving small hints on IRC. (I guess they could be 'bug friends' in that sense) I might have forgotten triage people, sorry, triage people are important for the devs and i'm pretty sure they're underappreciated; they too help the bridge and sometimes are on forums, and urge users to submit a bug report. In that sense often they are 'bug friends' too. I don't know if it's required for this kind of bug friends to be official; i might be inclined to believe they would rather prefer anonymous or even officious. Also, I'm not even sure who would even want this job... _______________________________________________ Mageia-discuss mailing list [email protected] https://www.mageia.org/mailman/listinfo/mageia-discuss
