Many customers, who normally only use the net for web and mail, would prefer a mail being sent from Customer Service, and addressed to their own address, so that they know the mail was sent to them, and that they can hit reply to get help.
For the benefit of the community, I have summarized my answer on this subject and put it into the Mailman FAQ at <http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq03.018.htp>.
Please let me know if there are any other aspects of this issue that need to be addressed.
-- Brad Knowles, <[EMAIL PROTECTED]>
"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
-Benjamin Franklin, Historical Review of Pennsylvania.SAGE member since 1995. See <http://www.sage.org/> for more info.
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