Dennis Putnam via Mailman-users writes:
 > On 10/25/2025 2:54 AM, Stephen J. Turnbull wrote:

 > > That looks OK.  Are all the files readable by the mailman user?
 > *Yes*

Good.

 > > Is it possible that mailman-web was installed somewhere other than
 > > that virtual environment?
 > *Not that I can find.*

I thought it was very unlikely but ... stuff happens sometimes.

 > > You should ensure that all of the executable paths in the systemd
 > > mailman (or mailman3) and mailman-web unit files are absolute paths
 > > pointing into the venv.
 > *This looks right to me but nothing points to /opt/mailman/venv/lib. 
 > Should there be a lib_dir parameter set in mailman.cfg?

No.  That's handled by the virtual environment.

 > Environment="MAILMAN_CONFIG_FILE=/etc/mailman3/mailman.cfg"
 > ExecStart=/opt/mailman/venv/bin/mailman start
 > ExecReload=/opt/mailman/venv/bin/mailman restart
 > ExecStop=/opt/mailman/venv/bin/mailman stop

Those are the critical paths and all are consistent with how you have
described your installation.

I really don't see anything here that explains the most recent
problems.  Maybe Mark does.

Steve

-- 
GNU Mailman consultant (installation, migration, customization)
Sirius Open Source    https://www.siriusopensource.com/
Software systems consulting in Europe, North America, and Japan
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