Glenn Sieb writes:
> What my list owners want out of my lists, and what rules they
> decide on for their lists, is not my business. By extension, it is
> not yours.
If you just want to vent, please say so. I thought you were asking
for help.
If you want help, then the questions I asked are essential to doing a
good job for your list owners. There are two reasons for that.
(1) Users often request a feature that they believe accomplishes a
certain goal, but it does not. All too often implementing that
feature does not satisfy their need, with attendant frustration
all around. Letting the developer design the feature to achieve
the goal often (although not always) does a better job of
satisfying needs.
(2) Often either the current implementation of the program or the
nature of the world means that not all needs can be satisfied, and
a compromise must be suggested. Knowing the goals (reasons why)
can help the designer suggest a better (accomplishes more goals
more fully) or more palatable (emphasizes more important goals)
compromise.
See my dialog with Peter Shute for an example of how such design can
succeed. It's rare that we get 95%[1] success that way because of (2),
but my lack of understanding of his lists' requirements displayed at
the start is the usual case.
> I'm just trying to see if there are better options out there.
And I'm just trying to understand what "better" means to you and your
list owners and subscribers.
Footnotes:
[1] Not yet 100% success because of the increased resource
requirement, which can be a blocker.
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