Dick Calhoun
InterMedi@ Marketing Solutions
Ofc. Ph: 610-701-9654

----- Forwarded Message -----
From: [EMAIL PROTECTED]
To: Kevin Campbell <[EMAIL PROTECTED]>
Cc: Programmierer Deutsches Buro <[EMAIL PROTECTED]>, Richard Willis <[EMAIL 
PROTECTED]>, Vance Dailey <[EMAIL PROTECTED]>
Sent: Tuesday, August 29, 2006 12:02:33 PM GMT-0500
Subject: Re: [Mailmanager-users] Can't get mail into mail manager 2.1.rc5 - 
SUSE 9.1

Kevin,
Thanks so much for your quick response.  We will try your suggestion to upgrade 
to 2.1.rc7 and ClockServer.  I have tried the url 
//myserver.com/mailmanager/getMail and it actually accessed the account mailbox 
and read the mail!  However it did not download the mail to Mail Manager.  I 
have attached a copy of the error in event.log.  Can you tell me what it means?

Would be happy to provide you feedback on how 2.1.rc7 works for us.  Once we 
get it running!

Dick Calhoun
InterMedi@ Marketing Solutions
Ofc. Ph: 610-701-9654

----- Original Message -----
From: Kevin Campbell <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Cc: [email protected]
Sent: Tuesday, August 29, 2006 5:27:37 AM GMT-0500
Subject: Re: [Mailmanager-users] Can't get mail into mail manager 2.1.rc5 - 
SUSE 9.1

On Mon, Aug 28, 2006 at 01:37:18PM -0400, [EMAIL PROTECTED] wrote:
> Help - Anybody!
> We have Mail Manager 2.1.rc5 installed on a Suse Linux 9.1 machine with 
> Zope 2.9.4 and PostgreSQL 8.0.8. We have installed Zope_Scheduler and 
> enabled to our mailmanager (Mail) instance and the timer service is 
> installed and ticking.  We have one account setup to get mail from 
> server specified by the IP address of our mail server and a legitimate 
> mailbox name and password(i.e. it works with our windows Mail Manager 
> 2.0 installation!).

Dick,

I'd suggest trying the following:

    * Upgrade to 2.1-rc7 (there are a massive number of bugfixes between
      rc5 and rc7)
    * Replace Zope_Scheduler with ClockServer, from the 2.1 3rdParty package
    * Attempt to force mail retrieval by visiting the url
      http://yourhost.com/mailmanager/getMail
    * Check for errors in the event.log file

It would also be helpful to get feedback on how well 2.1-rc7 works for you, 
as I would like to release 2.1-final with any fixes from problems you find.

Regards,
Kevin

--
Kevin Campbell 
Logicalware Ltd
GPG Key: F480EC23
2006-08-28T13:03:16 INFO MailManager: [EMAIL PROTECTED] - Fetching 1 message(s) 
from [EMAIL PROTECTED] IMAP server.
------
2006-08-28T13:03:16 INFO MailManager: Processing incoming message idx 1 of 1
------
2006-08-28T13:03:16 INFO MailManager: process: Message from [EMAIL PROTECTED]
------
2006-08-28T13:03:16 ERROR Zope.SiteErrorLog http://localhost:8080/Mail/getMail
Traceback (innermost last):
  Module ZPublisher.Publish, line 115, in publish
  Module ZPublisher.mapply, line 88, in mapply
  Module ZPublisher.Publish, line 41, in call_object
  Module Products.MailManager.MailManager, line 1190, in getMail
  Module 
/opt/Zope-2.9/lib/python/Products/MailManager/Extensions/AccountPluggableBrain.py,
 line 574, in getMail
  Module 
/opt/Zope-2.9/lib/python/Products/MailManager/Extensions/AccountPluggableBrain.py,
 line 672, in _getIMAP
  Module 
/opt/Zope-2.9/lib/python/Products/MailManager/Extensions/AccountPluggableBrain.py,
 line 159, in process
AttributeError: rsname
------
2006-08-28T13:05:12 INFO ZopeScheduler Process timer tick at Mon Aug 28 
13:05:12 2006

------
2006-08-28T13:05:12 INFO ZopeScheduler Process timer tick at Mon Aug 28 
13:05:12 2006

------
2006-08-28T13:14:24 INFO MailManager: [EMAIL PROTECTED] - Fetching 1 message(s) 
from [EMAIL PROTECTED] IMAP server.
------
2006-08-28T13:14:24 INFO MailManager: Processing incoming message idx 1 of 1
------
2006-08-28T13:14:24 INFO MailManager: process: Message from [EMAIL PROTECTED]
------
2006-08-28T13:14:24 ERROR Zope.SiteErrorLog http://localhost:8080/Mail/getMail
Traceback (innermost last):
  Module ZPublisher.Publish, line 115, in publish
  Module ZPublisher.mapply, line 88, in mapply
  Module ZPublisher.Publish, line 41, in call_object
  Module Products.MailManager.MailManager, line 1190, in getMail
  Module 
/opt/Zope-2.9/lib/python/Products/MailManager/Extensions/AccountPluggableBrain.py,
 line 574, in getMail
  Module 
/opt/Zope-2.9/lib/python/Products/MailManager/Extensions/AccountPluggableBrain.py,
 line 672, in _getIMAP
  Module 
/opt/Zope-2.9/lib/python/Products/MailManager/Extensions/AccountPluggableBrain.py,
 line 159, in process
AttributeError: rsname
-------------------------------------------------------------------------
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