Kevin - To answer your question. This was a fresh installation.  However, it 
was installed by hand using the instructions in the various install readme 
files. Therefore, it is quite possible we missed any mention of setting up the 
ruleset engine. Are there any specific upgrade instructions/notes we should be 
looking at when we attempt to upgrade?

Dick Calhoun
InterMedi@ Marketing Solutions
Ofc. Ph: 610-701-9654

----- Original Message -----
From: Kevin Campbell <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Cc: Logicalware Mailmanager-users <[email protected]>
Sent: Wednesday, August 30, 2006 7:50:23 AM GMT-0500
Subject: Re: [Mailmanager-users] Fwd: Can't get mail into mail manager 2.1.rc5 
- SUSE 9.1

On Tue, Aug 29, 2006 at 05:34:59PM -0400, [EMAIL PROTECTED] wrote:
> 
> 
> Dick Calhoun
> InterMedi@ Marketing Solutions
> Ofc. Ph: 610-701-9654
> 
> ----- Forwarded Message -----
> From: [EMAIL PROTECTED]
> To: Kevin Campbell <[EMAIL PROTECTED]>
> Cc: Programmierer Deutsches Buro <[EMAIL PROTECTED]>, Richard Willis <[EMAIL 
> PROTECTED]>, Vance Dailey <[EMAIL PROTECTED]>
> Sent: Tuesday, August 29, 2006 12:02:33 PM GMT-0500
> Subject: Re: [Mailmanager-users] Can't get mail into mail manager 2.1.rc5 - 
> SUSE 9.1
> 
> Kevin,
> Thanks so much for your quick response.  We will try your suggestion to 
> upgrade to 2.1.rc7 and ClockServer.  I have tried the url 
> //myserver.com/mailmanager/getMail and it actually accessed the account 
> mailbox and read the mail!  However it did not download the mail to Mail 
> Manager.  I have attached a copy of the error in event.log.  Can you tell me 
> what it means?
> 
> Would be happy to provide you feedback on how 2.1.rc7 works for us.  Once we 
> get it running!

Looking at the log, it seems that something is wrong with the ruleset engine 
setup. Did you
upgrade from 2.0 or was this a fresh installation? Did you run migration after 
the upgrade 
if you upgraded? An upgrade to 2.1-rc7 should resolve the problem as it should 
update the 
ruleset engine in the process.

2006-08-28T13:14:24 INFO MailManager: Processing incoming message idx 1 of 1
------
2006-08-28T13:14:24 INFO MailManager: process: Message from [EMAIL PROTECTED]
------
2006-08-28T13:14:24 ERROR Zope.SiteErrorLog http://localhost:8080/Mail/getMail
Traceback (innermost last):
  Module ZPublisher.Publish, line 115, in publish
  Module ZPublisher.mapply, line 88, in mapply
  Module ZPublisher.Publish, line 41, in call_object
  Module Products.MailManager.MailManager, line 1190, in getMail
  Module 
/opt/Zope-2.9/lib/python/Products/MailManager/Extensions/AccountPluggableBrain.py,
 line 574, in getMail
  Module 
/opt/Zope-2.9/lib/python/Products/MailManager/Extensions/AccountPluggableBrain.py,
 line 672, in _getIMAP
  Module 
/opt/Zope-2.9/lib/python/Products/MailManager/Extensions/AccountPluggableBrain.py,
 line 159, in process
AttributeError: rsname

Regards,
Kevin

--
Kevin Campbell 
Logicalware Ltd
GPG Key: F480EC23


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