Florian Heidenreich wrote (at 7:44 on 31 Jan 2019):
I’m a software developer and I often get emails from users
describing feature requests or support issues. Some emails I can
answer right away, others involve a little bit more work. Some others
even cover issues that are not common to one person only, but
mentioned by several people.
I keep a local system where I keep track of the emails regarding a
specific topic that requires some action. I can give a descriptive
title or some additional personal notes. Most of the time, it’s
developing a new feature or resolving an issue and having the linked
emails both as a references to the request/issue and a way to
follow-up on those things once they’re resolved.
Maybe it’s a use case that’s very specific to me, but maybe not. I
like that I don’t need to copy email contents or addresses and have
a direct link into my mailbox.
Kind regards
— Florian
That makes perfect sense. Thanks, Florian.
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