Hi Dibson,
If you say you found the item in Gmail, then where was it, in a mailbox
other than standard ones, perhaps? Could it simply be in a place
that’s not (allowed to be) accessible to MM? You haven’t given me
much to go on.
Did you look in IMAP Preferences settings or Edit Subscriptions
(File>Edit IMAP Settings>Edit Subscriptions), any of those unchecked
mailboxes?
Can’t say that I’ve had that issue with Gmail accounts and I do have
a couple. So that’s what to check first. Working backward from where
it is, surely you find it… It’s always the last place you look;))
Not trying to be flip, but I have seen this before in problem solving.
Respectfully,
Henry Seiden
- -
Techworks Pro Co.
E: info<at>techworkspro<dot>com
W: http://techworkspro.com
On 11 Aug 2022, at 20:49, Dibson T Hoffweiler wrote:
Hi everyone!
I’m new to the list. I’ve been using mailmate a few years, and
only recently started using more features. It’s been amazingly
helpful for managing my email. Thank you, Benny, for such a fantastic
piece of software.
I recently searched for a message from someone and it wasn’t coming
up. I assumed I had bad search terms, or maybe that I misremembered
it’s existence. I found the email on the GMail web app, and then
tried searching again - still couldn’t find it. I then went into
the sources view, which I assume has all email from the gmail account,
and sure enough the email isn’t there. It’s a short thread: 2
messages from someone else, 1 from myself. I can see my sent message,
but not the two from my correspondent.
Anyone have any insight into this? Or how to solve or further
diagnose the matter?
I had this issue on a prior version - 1.13.2r5673 - and I just now
upgraded to Version 1.14 (5908), and I still can’t find it.
Thank you!
-Dibson T
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