On 11 Aug 2022, at 22:26, Dibson T Hoffweiler wrote:
Hi Henry, thanks for the response. My response inline below.
On 11 Aug 2022, at 18:06, Henry Seiden wrote:
If you say you found the item in Gmail, then where was it, in a
mailbox other than standard ones, perhaps? Could it simply be in a
place that’s not (allowed to be) accessible to MM? You haven’t
given me much to go on.
Great question. Emails in Gmail (web interface) with the label
“[Gmail]/Archive” also appear in Mailmate. Emails without the
label don’t appear in Mailmate.
I believe Mailmate assigns that label. My guess is that I archived
those emails myself in the Gmail mobile app, which put them somewhere
Mailmate can’t access (perhaps Gmail’s mysterious-to-me “All
Mail”).
Hmm, I doubt MM would have done assigned that (or any) label. I've been
using MM with gmail for years, and I don't have any "Archive" label.
I suspect your issue has more to do with the subscription settings
you're having trouble loading.
Did you look in IMAP Preferences settings or Edit Subscriptions
(File>Edit IMAP Settings>Edit Subscriptions), any of those unchecked
mailboxes?
When I open it, I see the ‘Subscriptions for
“[myemail]@gmail.com”’ dialogue, but the list never populates -
the loading spinner doesn’t stop, even after several minutes. The
dialogue does load for this (non-Gmail) email account. Can other’s
load the subscriptions for their Gmail accounts?
Yes, and it takes only a second or two for mine to load. I do have the
"ignore server subscription state for private namespaces" option
selected in the subscription pane.
I suspect your problem is related to this inability to load or control
your gmail subscriptions. Some general things to try:
- Wait longer for the subscription list to load. Walk away for 1/2 hour
or so and come back and check.
- Check your "IMAP access" settings in the gmail web interface. Make
sure IMAP access is enabled. Sounds silly, but who knows?
- Completely remove and re-add your gmail account in MM.
I suspect that once you get the subscription list to load, you'll be
able to control exactly what MM shows. FWIW, I subscribe to all the
mailboxes listed, except the "[Gmail]/All Mail" one.
Can’t say that I’ve had that issue with Gmail accounts and I do
have a couple. So that’s what to check first. Working backward from
where it is, surely you find it… It’s always the last place you
look;)) Not trying to be flip, but I have seen this before in problem
solving.
This was very helpful. My workaround for the time being will be to
not archive messages outside of Mailmate.
If anyone has insight into the folder subscriptions not loading, or
other solutions for this, I’d appreciate it. I’m tech savvy but
the nuance of IMAP has always been a little unwieldy for me.
I can relate! There's IMAP, and there's gmail's version of IMAP, which
has its own level of "nuance". Mapping gmail's labels to IMAP mailboxes
is just not a perfect fit.
Good luck!
-Eric
Regards,
Dibson
ps: I first had this issues with version - 1.13.2r5673. I’ve now
upgraded to 1.14 (5908).
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