On Fri, Feb 13, 2015 at 02:39:36PM -0800, Jay Hennigan wrote: > On 2/13/15 14:11, Geoff Mulligan wrote: > > Thank you to everyone that provided ideas on how I should deal with aol, > > yahoo and such with my listserv. > > > > I've modified my software to do some header munging and I'll see how > > that works. > > > > I'm still confused though on how I'm supposed to deal with SCOMP > > messages from AOL. > > > > Since I'm on and never have been more will ever be an AOL user I don't > > know how these SCOMP messages are generated. > > The SCOMP messages are part of your feedback loop from AOL. This is not > directly related to the DMARC brokenness that they and Y! introduced a > few months ago. > > Whenever an AOL user clicks the "Report as spam" button on email, a copy > of the email is sent to the address that you configured for your > feedback loop, addressed from SCOMP@AOL. > > The purpose of this is to give you an early warning of any spammers > inhabiting your IP space, so that you can take action. > > However.... > > Either the AOL user interface is confusing and the "Delete" and "Report > as spam" buttons are easily confused, or the reading comprehension and > intelligence of AOL users as a group is miniscule, or both. > > We see LOTS of reported spam from AOL users that is clearly > transactional and often rather personal in nature, clearly not spam.
I work for a state government; AOL users frequently flag as spam the following from our various state agencies: o drivers license expiration notices o lottery wining number reports o realtor™ license expiration notices o tax payment receipts o pikepass account statements o vendor application approval notices o inspection reports o phone lists o notices of proposed rulemaking o hunter education cards and many other things which the recipient requested. Most of them, especially the notices and statements, are things that the recipient will have wanted at some time, and some are things that the recipient *definitely* will want. We see hundreds of these in a week, sometimes thousands. I can only conclude that the "Delete" and "Report as spam" buttons are close together and tiny, or that they are easily confused, or that many AOL users are easily confused, or that many AOL users just see the "Report as spam" button as a way to disappear the mail. -- Mike Andrews, W5EGO [email protected] Tired old sysadmin _______________________________________________ mailop mailing list [email protected] http://chilli.nosignal.org/mailman/listinfo/mailop
