I have been told but have not verified that if the AOL user leaves the
email in spam box and then empties the spam box without moving good
email into the normal inbox, then all email in the spam box is thus
treated as SPAM and reported as such.
This actually explains those situation where we get 6-8 SCOMPS at the
same time consisting of consecutive weeks of a weekly newsletters (that
the customer subscribed to).
-William Kern
On 2/13/2015 4:07 PM, Mark Keymer wrote:
There might be some of that. However, I have seen conversations.
(Nested RE:'s) come back in our feedback loop.
And I have thought MANY times that some of these people simple use the
"Report as spam" vs "delete". Maybe it removes them faster? I have
never used AOL but maybe they need to work on there interface?
Sincerely,
Mark Keymer
On 2/13/2015 3:26 PM, Franck Martin wrote:
Ot that AOL users cannot make the difference between the emails you
send and the email you don’t send?…
Also, are you sure they gave you their correct email address?… You
cannot imagine the real email I receive at my gmail address from
people trying to contact my homonyms...
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