There is a new comment in the ticket submitted by Anthony Chiulli to / APSIS Comment added by : Michael Wise Comment Content: <div class="WordSection1"> <div class="MsoNormal"><a rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><div> </div></span></a></div> <div class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Sorry, I’m missing the SRX…ID ticket number so I can figure out the most recent issues here.<div></div></span></span></div> <div class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>We have a solid rule not to discuss the reasons for blocking, as we’re forbidden to do, “Troubleshooting” for senders.<div></div></span></span></div> <div class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>I am interested in finding out what the refusal code was and getting that documented, and also seeing if there are issues on OUR side.<div></div></span></span></div> <div class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><div> </div></span></span></div> <div class="MsoNormal"> <span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>But in order to see that, I am going to need to know the ticket number. </span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:Wingdings">L</span></span><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><div></div></span></span> </div> <div class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><div> </div></span></span></div> <div class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Aloha,<div></div></span></span></div> <div class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Michael.<div></div></span></span></div> <div class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>-- <div></div></span></span></div> <div class="MsoNormal"> <span style="mso-bookmark:_MailEndCompose"><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Michael J Wise</span></b></span><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> | </span></span><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4F81BD'>Microsoft</span></span><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> | </span></span><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#92D050'>Spam Analysis</span></span><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> | </span></span><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:red'>"Your Spam Specimen Has Been Processed." </span></span><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>| Got the </span></span><span style="mso-bookmark:_MailEndCompose"></span><a href="http://www.microsoft.com/en-us/download/details.aspx?id=18275"; rel="noreferrer"><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1'>Junk Mail Reporting Tool</span></span><span style="mso-bookmark:_MailEndCompose"></span></a><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> ?<div></div></span></span> </div> <div class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><div> </div></span></span></div> <span style="mso-bookmark:_MailEndCompose"></span> <div class="MsoNormal"><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></b></div> </div> <div class="freshdesk_quote"><blockquote class="freshdesk_quote"> <div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Dickie LaFlamme [mailto:rlafla...@dyn.com] <br> <b>Sent:</b> Tuesday, June 7, 2016 11:21 AM<br> <b>To:</b> Michael Wise <michael.w...@microsoft.com>; mailop@mailop.org<br> <b>Subject:</b> Re: [mailop] Microsoft holding IPs hostage?<div></div></span> </div> <div class="MsoNormal"></div> <div> </div> <div> <div> <div class="MsoNormal"><span style='font-family:"Trebuchet MS",sans-serif'>Michael, <div></div></span></div> </div> <div> <div class="MsoNormal"><span style='font-family:"Trebuchet MS",sans-serif'><div> </div></span></div> </div> <div> <div class="MsoNormal"><span style='font-family:"Trebuchet MS",sans-serif'>Per my message I posted:<div></div></span></div> </div> <div> <div class="MsoNormal"><span style='font-family:"Trebuchet MS",sans-serif'><div> </div></span></div> </div> <div> <div class="MsoNormal"> <span style='font-family:"Trebuchet MS",sans-serif'>"</span><span style='font-size:9.5pt;font-family:"Arial",sans-serif'>We asked for a reasoning why, and after some stock responses, we received a note back that they could not discuss the matter of the block." </span> </div> <div></div> </div> <div> <div class="MsoNormal"></div> <div> </div> </div> <div> <div class="MsoNormal"><span style="font-size:9.5pt">Maybe I was unclear. This was the ticket you're mentioning. I have an email chain with your support that's pretty lengthy that ended with them stating they would not discuss the matter of the block. I'm not sure what more of a ticket I could open.</span></div> <div></div> </div> <div> <div class="MsoNormal"> <br> </div> <div></div> <div> <div> <div> <div> <div> <div> <div style="margin-bottom:7.5pt;line-height:13.0pt"> <span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#333333'>Thanks, </span><span style="font-size:9.5pt;color:#333333"><div></div></span> </div> <div style="margin-bottom:7.5pt;line-height:13.0pt"> <span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black;background:#FFF925'>Dickie LaFlamme</span><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#333333'> </span><span style='font-size:9.5pt;font-family:"Arial",sans-serif;color:#888888'><div></div></span> </div> <div> <div class="MsoNormal"> <span style='font-family:"Arial",sans-serif'></span><span style='font-family:"Trebuchet MS",sans-serif'>_____________<div></div></span> </div> </div> <pre style="white-space:pre-wrap"><span style="color:black">For such matters, step #0 is to … Open A Ticket.<div></div></span></pre> <pre><span style="color:black">You can speculate all you want, but nothing will move the issue to resolution without first doing that.<div></div></span></pre> <pre><span style="color:black"><div> </div></span></pre> <pre><span style="color:black">Nothing.<div></div></span></pre> <pre><span style="color:black"><div> </div></span></pre> <pre><span style="color:black">Aloha,<div></div></span></pre> <pre><span style="color:black">Michael.<div></div></span></pre> <pre><span style="color:black">--<div></div></span></pre> <pre><span style="color:black">Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has Been Processed." | Open a HotMail Ticket<<a href="https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fgo.microsoft.com%2ffwlink%2f%3fLinkID%3d614866%26clcid&data=01%7c01%7cMichael.Wise%40microsoft.com%7c569e7f198bc64001632908d38f00a173%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=hxlAXsJifwE0k7sXXdGCz8ePQOXJfrKdf4Tr%2bir5j4E%3d"; rel="noreferrer">http://go.microsoft.com/fwlink/?LinkID=614866&clcid</a>>?<div></div></span></pre> <pre><span style="color:black"><div> </div></span></pre> <pre><span style="color:black">From: mailop [mailto:<a href="https://na01.safelinks.protection.outlook.com/?url=https%3a%2f%2fchilli.nosignal.org%2fcgi-bin%2fmailman%2flistinfo%2fmailop&data=01%7c01%7cMichael.Wise%40microsoft.com%7c569e7f198bc64001632908d38f00a173%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=ZWtHg%2fJGeN%2bjEuJ1SLHsvx%2fDQBWDLdQ5q%2b3ny5RdAKg%3d"; rel="noreferrer">mailop-bounces at mailop.org</a>] On Behalf Of Apsis Deliverability Team<div></div></span></pre> <pre><span style="color:black">Sent: Tuesday, June 7, 2016 10:50 AM<div></div></span></pre> <pre><span style="color:black">To: <a href="https://na01.safelinks.protection.outlook.com/?url=https%3a%2f%2fchilli.nosignal.org%2fcgi-bin%2fmailman%2flistinfo%2fmailop&data=01%7c01%7cMichael.Wise%40microsoft.com%7c569e7f198bc64001632908d38f00a173%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=ZWtHg%2fJGeN%2bjEuJ1SLHsvx%2fDQBWDLdQ5q%2b3ny5RdAKg%3d"; rel="noreferrer">achiulli at salesforce.com</a>; <a href="https://na01.safelinks.protection.outlook.com/?url=https%3a%2f%2fchilli.nosignal.org%2fcgi-bin%2fmailman%2flistinfo%2fmailop&data=01%7c01%7cMichael.Wise%40microsoft.com%7c569e7f198bc64001632908d38f00a173%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=ZWtHg%2fJGeN%2bjEuJ1SLHsvx%2fDQBWDLdQ5q%2b3ny5RdAKg%3d"; rel="noreferrer">mailop at mailop.org</a> <div></div></span></pre> <div style="margin-bottom:7.5pt;line-height:13.0pt"> <span style='font-family:"Arial",sans-serif;color:black'>Subject: [mailop] New comment - [#503261] Re: Microsoft holding IPs hostage?</span><span style='font-size:9.5pt;font-family:"Arial",sans-serif;color:#888888'><div></div></span> </div> <div> <div class="MsoNormal"> <span style='font-family:"Arial",sans-serif'></span><span style='font-family:"Trebuchet MS",sans-serif'><div></div></span> </div> </div> <div class="MsoNormal"></div> <div> </div> </div> </div> </div> </div> </div> </div> <div> <div class="MsoNormal"></div> <div> </div> </div> <div class="MsoNormal"></div> <div> </div> <div> <div class="MsoNormal">On Tue, Jun 7, 2016 at 1:47 PM, Dickie LaFlamme <<a href="mailto:rlafla...@dyn.com"; target="_blank" rel="noreferrer">rlafla...@dyn.com</a>> wrote:</div> <div></div> <blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"> <div> <div> <div class="MsoNormal"> <span style='font-family:"Trebuchet MS",sans-serif'>Well we first saw the blockage via SNDS's "IP status page" - </span><span style='font-family:"Arial",sans-serif'>Blocked due to user complaints or other evidence of spamming.</span><span style='font-family:"Trebuchet MS",sans-serif'><div></div></span> </div> </div> <div> <div class="MsoNormal"><span style='font-family:"Trebuchet MS",sans-serif'><div> </div></span></div> </div> <div> <div class="MsoNormal"> <span style='font-family:"Arial",sans-serif'>Here's one of many diagnostic code we received</span><span style='font-family:"Trebuchet MS",sans-serif'><div></div></span> </div> </div> <div> <div class="MsoNormal"><span style='font-family:"Trebuchet MS",sans-serif'><div> </div></span></div> </div> <div> <div> <div class="MsoNormal"><span style='font-family:"Trebuchet MS",sans-serif'>Action: failed<div></div></span></div> </div> <div> <div class="MsoNormal"><span style='font-family:"Trebuchet MS",sans-serif'>Status: 5.0.0 (undefined status)<div></div></span></div> </div> <div> <div class="MsoNormal"><span style='font-family:"Trebuchet MS",sans-serif'>Remote-MTA: dns;<a href="https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fmx3.hotmail.com&data=01%7c01%7cMichael.Wise%40microsoft.com%7c569e7f198bc64001632908d38f00a173%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=K0yaFKCJB9kdvhH0hWC0QAURWA5vOB87%2fK5hs5S9AqI%3d"; target="_blank" rel="noreferrer">mx3.hotmail.com</a> (65.55.92.168)<div></div></span></div> </div> <div> <div class="MsoNormal"><span style='font-family:"Trebuchet MS",sans-serif'>Diagnostic-Code: smtp;550 SC-001 (SNT004-MC3F40) Unfortunately, messages from 208.76.62.88 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to <a href="https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fmail.live.com%2fmail%2ftroubleshooting.aspx%23errors&data=01%7c01%7cMichael.Wise%40microsoft.com%7c569e7f198bc64001632908d38f00a173%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=78jXRqFWDgyX8pLcJelQAXn1U8W6y7BqxK1jUJt3nKU%3d"; target="_blank" rel="noreferrer"> http://mail.live.com/mail/troubleshooting.aspx#errors</a>.<div></div></span></div> </div> <div> <div class="MsoNormal"><span style='font-family:"Trebuchet MS",sans-serif'>X-PowerMTA-BounceCategory: other<div></div></span></div> </div> </div> </div> <div> <div class="MsoNormal"> <br> </div> <div></div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div style="margin-bottom:7.5pt;line-height:13.0pt"> <span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#333333'>Thanks, </span><span style="font-size:9.5pt;color:#333333"><div></div></span> </div> <div style="margin-bottom:7.5pt;line-height:13.0pt"><span style='font-size:9.5pt;font-family:"Arial",sans-serif;color:#333333'><a href="https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fdyn.com%2f&data=01%7c01%7cMichael.Wise%40microsoft.com%7c569e7f198bc64001632908d38f00a173%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=5GI2EmN6zRmpADjOELq7MXp0HVrBpyYsrFmRHX9KEFE%3d"; target="_blank" rel="noreferrer"><span style="color:#006DAF;border:solid windowtext 1.0pt;padding:0in;text-decoration:none"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="_x0000_i1025" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/4027201484/original/~WRD000.jpg"; alt="Image removed by sender. Dyn logo, Dyn.com"></span></a> <a href="https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2ftwitter.com%2fdyn&data=01%7c01%7cMichael.Wise%40microsoft.com%7c569e7f198bc64001632908d38f00a173%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=jl9jRWyht9KwjV7bgaKbJosLakJ1BBZj2BkyqGUyEPY%3d"; target="_blank" rel="noreferrer"><span style="color:#006DAF;border:solid windowtext 1.0pt;padding:0in;text-decoration:none"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="_x0000_i1026" src="cid:~WRD000.jpg" alt="Image removed by sender."></span></a><a href="https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2ftwitter.com%2fdyninc&data=01%7c01%7cMichael.Wise%40microsoft.com%7c569e7f198bc64001632908d38f00a173%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=bTRqZN0mWfXobyQglUIX%2b8rhmtKHrDqfEIySpVA2G2A%3d"; target="_blank" rel="noreferrer"><span style="color:#006DAF"> </span></a><a href="https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2ffacebook.com%2fdyn&data=01%7c01%7cMichael.Wise%40microsoft.com%7c569e7f198bc64001632908d38f00a173%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=Sv41npVOdyYLkcRLfsNRQW3zJfVgDkwrLX1W2E31NEk%3d"; target="_blank" rel="noreferrer"><span style="color:#006DAF;border:solid windowtext 1.0pt;padding:0in;text-decoration:none"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="_x0000_i1027" src="cid:~WRD000.jpg" alt="Image removed by sender. Dyn facebook account"></span></a><a href="https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2ftwitter.com%2fdyninc&data=01%7c01%7cMichael.Wise%40microsoft.com%7c569e7f198bc64001632908d38f00a173%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=bTRqZN0mWfXobyQglUIX%2b8rhmtKHrDqfEIySpVA2G2A%3d"; target="_blank" rel="noreferrer"><span style="color:#006DAF"> </span></a><a href="https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2flinkedin.com%2fcompany%2fdyn&data=01%7c01%7cMichael.Wise%40microsoft.com%7c569e7f198bc64001632908d38f00a173%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=%2b%2bZeIoC6%2fcLwOx9cL%2f3T%2fjg66rZRHmnkPBSJUrjC85g%3d"; target="_blank" rel="noreferrer"><span style="color:#006DAF;border:solid windowtext 1.0pt;padding:0in;text-decoration:none"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="_x0000_i1028" src="cid:~WRD000.jpg" alt="Image removed by sender. Dyn LinkedIn account"></span></a><div></div></span></div> <div style="margin-bottom:7.5pt;line-height:13.0pt"> <span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black;background:#FFF925'>Dickie LaFlamme</span><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#333333'> / </span><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#666666'>Deliverability Specialist </span><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#333333'> </span><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#888888'><br> </span><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#666666;border:solid windowtext 1.0pt;padding:0in'><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="_x0000_i1029" src="cid:~WRD000.jpg" alt="Image removed by sender."></span><span style='font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#666666'> <a target="_blank" rel="noreferrer">+1 603-296-1952</a></span><span style='font-size:9.5pt;font-family:"Arial",sans-serif;color:#888888'><div></div></span> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div> <div> <div class="MsoNormal"></div> <div> </div> <div> <div class="MsoNormal">On Tue, Jun 7, 2016 at 1:36 PM, Anthony Chiulli <<a href="mailto:achiu...@salesforce.com"; target="_blank" rel="noreferrer">achiu...@salesforce.com</a>> wrote:</div> <div></div> <blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"> <div> <div> <div class="MsoNormal"><span style='font-family:"Tahoma",sans-serif'>What error code are you receiving back from blocked mail?<div></div></span></div> </div> </div> <div> <div class="MsoNormal"> <br> </div> <div></div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div style="margin:0in;margin-bottom:.0001pt;line-height:15.0pt"> <b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>ANTHONY CHIULLI</span></b><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:black'><div></div></span> </div> <div style="margin:0in;margin-bottom:.0001pt;line-height:15.0pt"> <span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Senior Consultant, Deliverability Services</span><span style='font-size:10.5pt;font-family:"Calibri",sans-serif'><div></div></span> </div> <div style="margin:0in;margin-bottom:.0001pt;line-height:15.0pt"> <span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Salesforce</span><span style='font-size:10.5pt;font-family:"Calibri",sans-serif'><div></div></span> </div> <div style="margin:0in;margin-bottom:.0001pt;line-height:15.0pt"> <span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Mobile: <a target="_blank" rel="noreferrer">303.817.6506</a></span><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:black'><div></div></span> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="MsoNormal"></div> <div> </div> <div> <div> <div> <div class="MsoNormal">On Tue, Jun 7, 2016 at 11:26 AM, Dickie LaFlamme <<a href="mailto:rlafla...@dyn.com"; target="_blank" rel="noreferrer">rlafla...@dyn.com</a>> wrote:</div> <div></div> </div> </div> <blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"> <div> <div> <div> <div> <div><span style='font-size:9.5pt;font-family:"Arial",sans-serif'>We recently experienced a customer ranges of IPs being blocked at Microsoft, and haven't a clue as to why.<div></div></span></div> <div><span style='font-size:9.5pt;font-family:"Arial",sans-serif'>Details are below, but I'm wondering if others are running into the same issue:<div></div></span></div> <div><span style='font-size:9.5pt;font-family:"Arial",sans-serif'>- Customers IPs are 208.76.62.[83-88]. Understandably, SenderScore isn't the end all be all, but all scores are 97 with the only outlier being 94. Our Google Postmaster tool has reported Green/Yellow for over 120 days.<div></div></span></div> <div><span style='font-size:9.5pt;font-family:"Arial",sans-serif'>- This customer is a high quality sender who has been making strides toward becoming even that much better by focusing on key deliverability metrics.<div></div></span></div> <div><span style='font-size:9.5pt;font-family:"Arial",sans-serif'>- We've reviewed this range of IPs via SNDS vigorously. For 89 days of data, there's not a single day where complaints are < 0.1%. Over these 89 days, 6.5 million messages have been sent, and over this time, only 8 trap hits occurred from list attrition. We've had these IPs in their feedback loop since inception and no spike or gradual increase has occurred in this time.<div></div></span></div> <div><span style='font-size:9.5pt;font-family:"Arial",sans-serif'>- We asked for a reasoning why, and after some stock responses, we received a note back that they could not discuss the matter of the block.<div></div></span></div> <div><span style='font-size:9.5pt;font-family:"Arial",sans-serif'>We've needed a closer look at this by Microsoft but are at a dead end. I'm asking if anyone here has any avenue we can try to reach out to, or ideas as we need to get insight but haven't got any answers.<div></div></span></div> <div><span style='font-size:9.5pt;font-family:"Arial",sans-serif'>Thanks,<div></div></span></div> <div><span style='font-size:9.5pt;font-family:"Arial",sans-serif'>Dickie LaFlamme / Deliverability Specialist / Dyn<div></div></span></div> </div> </div> <div class="MsoNormal"></div> <div> </div> </div> </div> <div class="MsoNormal" style="margin-bottom:12.0pt">_______________________________________________<br> mailop mailing list<br> <a href="mailto:mailop@mailop.org"; target="_blank" rel="noreferrer">mailop@mailop.org</a><br> <a href="https://na01.safelinks.protection.outlook.com/?url=https%3a%2f%2fchilli.nosignal.org%2fcgi-bin%2fmailman%2flistinfo%2fmailop&data=01%7c01%7cMichael.Wise%40microsoft.com%7c569e7f198bc64001632908d38f00a173%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=ZWtHg%2fJGeN%2bjEuJ1SLHsvx%2fDQBWDLdQ5q%2b3ny5RdAKg%3d"; target="_blank" rel="noreferrer">https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop</a> </div> <div></div> </blockquote> </div> <div class="MsoNormal"></div> <div> </div> </div> </blockquote> </div> <div class="MsoNormal"></div> <div> </div> </div> </div> </div> </blockquote> </div> <div class="MsoNormal"></div> <div> </div> </div> </div>
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