Contact at Edward Jones or Alliance Data?  A user reports email not
received, but nothing in my exim logs to show a delivery attempt.

Edward Jones Technical Assistance confirms the from email addresses (nope,
not in the exim logs) and provided the IP addresses of the sending servers
-- not in the fail2ban log, not in the permanent IP block list.  EJ TA says
'host not reachable' for 3.5 hours.  On two separate days.  The
authoritative nameservers for the reverse lookup for the sending servers are
in bigfootinteractive.com.  (Bigfoot Interactative email services acquired
by Alliance Data in 2005).

The primary server (10) in the MX record for the destination would have been
down, but the secondary server (20) was up.  If only the first one was
tried, that would explain it.  EJ TA did not have information on this point.

Ken


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