Tim and all, For FBLs run by Return Path, there is support available if you have questions or see some odd behavior.
[email protected] Tom On Tue, Nov 7, 2017 at 8:28 AM, <[email protected]> wrote: > Hello all, > > > > We are on the Comcast FBL and occasionally get abuse reports from Comcast > through that service. It is my understanding that these reports are > generated automatically when the customer reports an email as spam. > > > > However, we have seen several occasions where the messages are clearly not > spam. In some cases they are a reservation confirmations (something the > customer just purchased), invoices from companies they deal with on a > regular basis, or even general email correspondences. > > > > I’m wondering if there are any other actions that trigger a spam report > and consequently a FBL report. IP reputation, message content, 3rd > party antivirus actions, etc. ? > > > > The messages come from [email protected], which > makes me wonder if they have some algorithms in place. > > > > Thanks in advance for any input! > > Tim > > > > > > _______________________________________________ > mailop mailing list > [email protected] > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > > -- -- Twitter: @barteltom Instagram: https://instagram.com/bartel__tom <https://instagram.com/bartel__tom>
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