> I run a mailing list about eastern european folk dancing (I'm not even surprised, John, and I don't know if it's normal)
Last month we got 2806 complaints from the same email address in a single day, on the Libero FBL. Apparently their webmail UI makes it really easy to select plenty of messages and apply the action "spam complaints". Although extreme in this case, this kind of things happens from time to time, roughly once a month around 1000 complaints per day for a single guy, mostly with Libero, but Yahoo seems to have the same kind of ... "feature". We don't experience issues when this happens, fortunately. But even if we did, of course that would be problematic, but I'm glad enough already that such mechanism exists, and that I'm able to make any people complaining _not_ receive the emails again. (yes, I said "any people", and I'm looking at you intensely, Microsoft). Point is, I don't consider FBL mechanisms flawless, there's always a way to get unexpected results from it. -- <https://www.splio.com> Benjamin 2017-11-08 9:51 GMT+08:00 Tom Bartel <[email protected]>: > Tim and all, > > For FBLs run by Return Path, there is support available if you have > questions or see some odd behavior. > > [email protected] > > Tom > > On Tue, Nov 7, 2017 at 8:28 AM, <[email protected]> wrote: > >> Hello all, >> >> >> >> We are on the Comcast FBL and occasionally get abuse reports from Comcast >> through that service. It is my understanding that these reports are >> generated automatically when the customer reports an email as spam. >> >> >> >> However, we have seen several occasions where the messages are clearly >> not spam. In some cases they are a reservation confirmations (something >> the customer just purchased), invoices from companies they deal with on a >> regular basis, or even general email correspondences. >> >> >> >> I’m wondering if there are any other actions that trigger a spam report >> and consequently a FBL report. IP reputation, message content, 3rd >> party antivirus actions, etc. ? >> >> >> >> The messages come from [email protected], which >> makes me wonder if they have some algorithms in place. >> >> >> >> Thanks in advance for any input! >> >> Tim >> >> >> >> >> >> _______________________________________________ >> mailop mailing list >> [email protected] >> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop >> >> > > > -- > -- > Twitter: @barteltom > Instagram: https://instagram.com/bartel__tom > <https://instagram.com/bartel__tom> > > _______________________________________________ > mailop mailing list > [email protected] > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > >
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