Hi David, If you are using RP for testing, are you making sure that:
A) You are testing when you are actually sending. B) Sending the seeds either: - During your biggest send. - 1/3rd at the beginning, middle and end? - At least immediately after your send. C) Take a look at the headers, that's your best source of information. Take a look at each line, understand it and look up anything you don't know online. Also, try to line up what you are seeing during your seed testing with actual SNDS reports. Email me offline if you have questions (mjovan at gmail dot com or mjovanovic at travelclick dot com). -Mike On Tue, Dec 26, 2017 at 3:26 PM, David Carriger < [email protected]> wrote: > Hi everyone, > > > I'm hoping someone here might be able to help. We're a small ESP that > focuses on serving the small business market. In Return Path, we're seeing > great inbox placement at Gmail, Yahoo and AOL, and terrible inbox placement > at Microsoft. We use SNDS and JMRP already and neither seem to help. It > doesn't matter whether I do a seed test from a green IP, yellow IP, or red > IP, they all run into the same filtering issues. Even my seed test emails > going out of transactional-only, always green IPs run into filtering > problems. > > > I've opened several support tickets with Microsoft - SRX1407027597ID is > the latest - but they seem completely unable to help. They just tell me > that there's nothing wrong with the IPs, or that the filtering is due to > SmartScreen, etc but provide nothing actionable that would help us fix the > issue and improve our inbox placement. > > > We already monitor things like hard bounce rates, complaint rates, spam > filter analysis, spam trap hits, etc. for all of our customers and take > action on bad actors in our network. So far that's been working for us > everywhere else, but not at Microsoft. > > > Any ideas of what we can do, or who to talk to, to get better inbox > placement at Microsoft? > > > Small Business Growth Expert > DAVID CARRIGER > Linux Systems Administrator > > -- > [email protected] > > > _______________________________________________ > mailop mailing list > [email protected] > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > >
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