Hi,

not seeing any progress (no blame :-)). Numbers are still high.
Is it ok to retry the message immediately? now our default retry is taken so we 
wait 30mins.

[cid:[email protected]]


Kind regards,


JAN SCHAPMANS
DIRECTOR DELIVERABILITY SERVICES

mobile +32 498 932 965
email [email protected]

SELLIGENT MARKETING CLOUD
MAXIMIZE EVERY MOMENT
https://www.selligent.com

The information contained in this communication is confidential and is only for 
the use of the intended addressee. If you have received this communication in 
error, please destroy it immediately, including all attachments.







From: mailop <[email protected]> On Behalf Of Michael Wise via mailop
Sent: 23 April 2019 22:08
To: Christopher Vitulski <[email protected]>
Cc: Michael Wise via mailop <[email protected]>
Subject: Re: [mailop] Error message from Hotmail


Making inquiries.

Aloha,
Michael.
--
Michael J Wise
Microsoft Corporation| Spam Analysis
"Your Spam Specimen Has Been Processed."
Got the Junk Mail Reporting 
Tool<http://www.microsoft.com/en-us/download/details.aspx?id=18275> ?

From: mailop <[email protected]<mailto:[email protected]>> On 
Behalf Of Christopher Vitulski via mailop
Sent: Tuesday, April 23, 2019 11:48 AM
Cc: mailop <[email protected]<mailto:[email protected]>>
Subject: Re: [mailop] Error message from Hotmail

Hello Mail op community,

We are still seeing similar issues as mentioned above.  It has started to go 
away, and then has picked back up again, most recently it started to accumulate 
more bounces starting Monday April 22 and continues to grow today.  It seems we 
see the bulk of these bounces from 3 am to 3 pm PST.

I opened a ticket with MSFT that quickly turned into them telling me they see 
no issue and they cannot help with the specific bounce I am seeing:

"451 4.4.0 Message failed to be replicated: Insufficient system resource 
[VI1EUR04HT159.eop-eur04.prod.protection.outlook.com<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__nam06.safelinks.protection.outlook.com_-3Furl-3Dhttp-253A-252F-252FVI1EUR04HT159.eop-2Deur04.prod.protection.outlook.com-26data-3D02-257C01-257CWINLV.EDFS.WW.00.EN.MSF.RMD.TS.T01.SPT.00.EM-2540css.one.microsoft.com-257C62c63fa1beaa4c75730008d6c3567e61-257C72f988bf86f141af91ab2d7cd011db47-257C1-257C0-257C636911173587445850-26sdata-3DUmJqM4wlVkhu5Ymh0qi7IRGKw5Tcn-252FsoStQIA-252F10vNE-253D-26reserved-3D0%26d%3DDwMFAw%26c%3DLNdz7nrxyGFUIUTz2qIULQ%26r%3DsQl8rwBnLieH1wVPf-ldoaciRKhCzq5Vi9rzTb9kUac%26m%3Dr-YHMH8O_nO_jDb5xJwJaE3ZCsQkPM6T7XAImG7Fa9g%26s%3DbNaZZwjPJOs1WIabQ3rBShn5IzLwAg1xBH3Y__wXL_c%26e%3D&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6bdca917d23f490d94e608d6c81d4552%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636916425382596123&sdata=5e3QRqeNwpv5P4cxFI02OooVmAfLJ2bRwtFM5OhYN48%3D&reserved=0>]
 
[VI1EUR04FT063.eop-eur04.prod.protection.outlook.com<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__nam06.safelinks.protection.outlook.com_-3Furl-3Dhttp-253A-252F-252FVI1EUR04FT063.eop-2Deur04.prod.protection.outlook.com-26data-3D02-257C01-257CWINLV.EDFS.WW.00.EN.MSF.RMD.TS.T01.SPT.00.EM-2540css.one.microsoft.com-257C62c63fa1beaa4c75730008d6c3567e61-257C72f988bf86f141af91ab2d7cd011db47-257C1-257C0-257C636911173587445850-26sdata-3DoG-252B3u7UzhGCoyykOE-252BrieWDbuhWa3UD63-252BpoB7LUEuQ-253D-26reserved-3D0%26d%3DDwMFAw%26c%3DLNdz7nrxyGFUIUTz2qIULQ%26r%3DsQl8rwBnLieH1wVPf-ldoaciRKhCzq5Vi9rzTb9kUac%26m%3Dr-YHMH8O_nO_jDb5xJwJaE3ZCsQkPM6T7XAImG7Fa9g%26s%3DWkJBJoxrK62hPYyoEQwH0obtbTqAN-kCP3cfE7HIBnw%26e%3D&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6bdca917d23f490d94e608d6c81d4552%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636916425382606128&sdata=B8MbTSuNDhPiA7sULataMdd3JWegRGcRR9j6wh8Q97c%3D&reserved=0>]"

MSFT reply:


Unfortunately, we are not the right place for you to direct your Support 
questions.

Our goal in Outlook.com Deliverability Support is to make sure that every 
wanted message sent to our customers arrive in their inbox. We work directly 
with senders to resolve email delivery failures to Microsoft owned domains. 
After reviewing the information you provided, I have determined that your issue 
is related to hotmail services. Unfortunately, we are not the right place for 
you to direct your Support questions.

Also, to receive further help with your account, you can also use our online 
support website. The website is: 
http://answers.microsoft.com/en-us/windowslive/forum/hotmail<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttp-3A__answers.microsoft.com_en-2Dus_windowslive_forum_hotmail%26d%3DDwMFAw%26c%3DLNdz7nrxyGFUIUTz2qIULQ%26r%3DsQl8rwBnLieH1wVPf-ldoaciRKhCzq5Vi9rzTb9kUac%26m%3DLAz1VcDdo8OIsqLPPkLBo52IzQucJDXz1gCjfeLJQMI%26s%3DGNiflmul_WCPZCl2z3-ScVGzIiQgbqrW382KDmWyk9Y%26e%3D&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6bdca917d23f490d94e608d6c81d4552%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636916425382616137&sdata=vcAkjNEMwhbmQxvKfIy8yf1QskUZOEFugb7sBQytbYo%3D&reserved=0>.



At this point we are stuck as MSFT has said they cannot help us, even though 
the issue seems to be resources on their side.  Has any one out there had any 
luck resolving this issue with MSFT?  As mentioned previously they keep saying 
they don't see any issues with my IPs (which makes sense as this seems to be an 
issue on their side) but after their canned replies don't work they tell me 
they cannot help with the reply listed above.



Regards,



Chris



On Mon, Apr 8, 2019 at 10:17 AM Alex Burch 
<[email protected]<mailto:[email protected]>> wrote:
We've been seeing a lot of these too.

My question: does this mean we are sending too fast/opening too many 
connections? Or does this mean there is a legitimate temporary bottleneck on 
Hotmail's end that requires a simple retry?

Thanks,
Alex
--

[https://d226aj4ao1t61q.cloudfront.net/cy3nisxfd_ac_logo-circle.png]

Alexander Burch
ActiveCampaign / Deliverability Engineer
[email protected]<mailto:[email protected]>
1 North Dearborn St Suite 500, Chicago IL, 60602
[https://d226aj4ao1t61q.cloudfront.net/ys2h3to2m_email-facebook.png]<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Factivecampaign&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6bdca917d23f490d94e608d6c81d4552%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636916425382616137&sdata=7L5BcLF57KJTWNTv5WIZF42GDxBCOYiH8iYZw%2F86IrE%3D&reserved=0>
 [https://d226aj4ao1t61q.cloudfront.net/tc3x0kcsn_email-twitter.png] 
<https://nam06.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2Factivecampaign&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6bdca917d23f490d94e608d6c81d4552%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636916425382626147&sdata=FJ29jwdqmWXSuapfS76N5EUXr2JGAMzLDsSqYma8Ro0%3D&reserved=0>
  [https://d226aj4ao1t61q.cloudfront.net/y1t0ztxcr_email-linkedin.png] 
<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Factivecampaign-inc-&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6bdca917d23f490d94e608d6c81d4552%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636916425382626147&sdata=FPPmGqmkt4Pg8CY3jK4YgQrDIu%2BW9NC5BQmVIy2zXnU%3D&reserved=0>
  [https://d226aj4ao1t61q.cloudfront.net/j14l6ck9n_email-google.png] 
<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fplus.google.com%2F107063868317743606466&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6bdca917d23f490d94e608d6c81d4552%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636916425382636151&sdata=0lrTsK7AuNxKkiTEV1Ser5v1OAzWKsgU%2B6fzlOdNDcM%3D&reserved=0>


[https://www.activecampaign.com/sig/?u=aburch]<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.activecampaign.com%2Fsig%2F%3Fu%3Daburch%26c%3D1&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6bdca917d23f490d94e608d6c81d4552%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636916425382636151&sdata=H%2FlsLNvzPHsdL9Rz9BaxYaTZ74ViWYSbM6tKZmq8mlQ%3D&reserved=0>


On Wed, Apr 3, 2019 at 10:34 AM Frank Bulk 
<[email protected]<mailto:[email protected]>> wrote:
FYI, saw this logged by one of our email servers:

<redacted>@premieronline.net<https://nam06.safelinks.protection.outlook.com/?url=http%3A%2F%2Fpremieronline.net&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6bdca917d23f490d94e608d6c81d4552%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636916425382646161&sdata=HYyuwqFtwxMnvKrOlg%2FxqWqrfvdRXG9W4eIO7JSIG8Q%3D&reserved=0>
    
<redacted>@hotmail.com<https://nam06.safelinks.protection.outlook.com/?url=http%3A%2F%2Fhotmail.com&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6bdca917d23f490d94e608d6c81d4552%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636916425382646161&sdata=WMXu2Nv7%2FiSgWvIHsCzkzFw%2F8U6wpJD6vxPbsuqJSec%3D&reserved=0>
          Site
hotmail.com<https://nam06.safelinks.protection.outlook.com/?url=http%3A%2F%2Fhotmail.com&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6bdca917d23f490d94e608d6c81d4552%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636916425382656165&sdata=gjwekBH5UiecoFAE7VWLQ8BjYu5mXT8MIM%2BL0ZA24nI%3D&reserved=0>
 (104.47.0.33) said after data sent: 451 4.4.0 Message failed to
be replicated: Insufficient system resource
[HE1EUR01HT060.eop-EUR01.prod.protection.outlook.com<https://nam06.safelinks.protection.outlook.com/?url=http%3A%2F%2FHE1EUR01HT060.eop-EUR01.prod.protection.outlook.com&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6bdca917d23f490d94e608d6c81d4552%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636916425382656165&sdata=6zHlbAVIC4v2ikPsNrtxk7UKSVyFwug5pkGnugRR%2BIk%3D&reserved=0>]
[HE1EUR01FT041.eop-EUR01.prod.protection.outlook.com<https://nam06.safelinks.protection.outlook.com/?url=http%3A%2F%2FHE1EUR01FT041.eop-EUR01.prod.protection.outlook.com&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6bdca917d23f490d94e608d6c81d4552%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636916425382666179&sdata=m1EtEiKDRvOFobLw1o51vcrywqU5QGXRFQQaR28SwCk%3D&reserved=0>]

Frank



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--

_____________________________

Chris Vitulski

Deliverability Operations Specialist, North America

Phone: 360-241-8749

Email: cvitulski<mailto:[email protected]>@groupon.com



Groupon Inc. | 
www.groupon.com<https://nam06.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.groupon.com&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6bdca917d23f490d94e608d6c81d4552%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636916425382676184&sdata=q3QBHZA6W1if9%2BWcFChVFxaVrkWRc9AO9lCY1QSM%2BKY%3D&reserved=0>
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