Hi Rob, Apologies but I was just after someone to speak with, the Issue is not with Invalument or event getting listing on your service. I am all for blacklist and what they do as I hate spam as much of the next person.
Can we pick this up direct off-list Cheers Dave On Thu, 27 Jun 2019 at 14:14, Rob McEwen <[email protected]> wrote: > Dave, > > I did overlook 2 messages you had sent outside our regular delist process, > but the one single such message that was sent to me within the last month > didn't have a subject line - unfortunately, we get a lot of noise that we > have to dig through, so that one single message you sent within the last > month not having a subject line didn't help. > > So your most recent message to me that I had overlooked (the one without a > subject line), inquired about 185.105.64.91-99 > > HOWEVER - what is a bit frustrating about you taking this complaint public > - is that the FIRST and ONLY delist request for that range (91-99) - I > think EVER - certainly for as many months as we keep records - that went > through our online delist request system, following all of the > instructions, didn't happen until the past 24 hours - and that only > followed the instructions for one single IP - and that one single IP was > delisted by our automated system within an hour of the request being > submitted. So our system worked! Had you done the same for your other 7 > IPs, they would have likewise received the same fast attention. (but, > nevertheless, I think that one delist request triggered a chain-reaction > that delisted those others anyways because...) > > when I first just saw your message on MailOp about this morning - and then > I checked your IPs (185.105.64.91-99) - NONE of them were blacklisted. I > strongly suspect that they were ALL already delisted at the time you posted > your rant to MailOp! (and I was able to scientifically determine that at > least 6 of those IPs were no longer listed after that one delist request - > but I think all of them were - and, again, none of them were listed at the > time I check on them when I first saw your message) > > The only IP on that /24 block that is currently listed by invaluement is > 185.105.64.73 - and we have ZERO delist requests on file for 185.105.64.73 > - And I'm pretty sure that this has been the situation for at least the > past several hours. > > THEN - looking at your other message I had overlooked from over a month > ago (this one was my bad - I should have seen it) - that message inquired > about a large range for your "colleague's" IP space (185.105.64.2-99) - > that overlaps with your IPs - I'm not sure what that means exactly - or why > you would would later ask more specifically about a more narrow range - so > while we were not seeing any delist requests from 185.105.64.91-99 until > yesterday (just your one single out-of-band no-subject-line message I had > overlooked) - in contrast, there have been multiple delist requests for the > first part of that range 185.105.64.2-90 - and all I can say is that our > system was extremely responsive to those - the vast majority of the time, > they were delisted within 1 hour - HOWEVER: those were listed for cause - > we have had a significant amount of unsolicited "cold sales call" messages > from that range (for 2-90) - that were causing those listings in the first > place. > > ALSO: keep in mind that these two sets of IPs on that /24 block are from > the SAME company - all in the same IP whois record (without ipwhois > sub-delegations) - and ALL with PTR records ending in "[.]instillerhq[.]com > - so it is a bit disingenuous to argue "don't preemptively list my IPs for > someone else's spam" - when that "someone else" - is actually YOU > > Sorry everyone for all the noise - but please come through our front door > before ranting about us not answering our back door! I know we were not > perfect in this situation - but we sure do look a lot better when the rest > of the story is revealed! > Rob McEwen, invaluement.com > > > On 6/27/2019 4:17 AM, Dave Holmes via mailop wrote: > > Hi Guys, > > I've tried reaching out to Rob directly with no response. > > Are there any other people on list from Invalument on list? We seem to > have increasing problems with their pre-emptive block list. All of our > email is sent from a single class 24 in a contiguous block of 150 IP's > shared amongst many clients. > > All email is GDPR EU compliant and is a mix of business to business and > high volume consumer emails. I could understand some IP's getting listed on > the SIP but the escalation to a /24 block is affecting all our clients. > > Hopefully this statement on the website stands "invaluement does this > while keeping false positives at industry-leading extremely low levels." > > Cheers > > > > -- > > [image: Instiller Logo] <https://www.instiller.co.uk> > Dave Holmes > Technical Director > > [email protected] > T 0333 939 0013 | M 07966 013 309 > 1 Park Farm Barns | Packington Lane | Stonebridge | CV7 7TL > > > Instiller is a trademark of Instiller Limited, registered in England > 5053657. > > This email contains proprietary information, some of which may be legally > privileged. It is for the intended recipient only. > If an addressing or transmission in error has misdirected this email, > please notify the author by replying to this email. > If you are not the intended recipient, you must not use, disclose, > distribute, copy, print or rely on this email. > > _______________________________________________ > mailop mailing > [email protected]https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > > > -- > Rob McEwenhttps://www.invaluement.com > +1 (478) 475-9032 > > > > -- [image: Instiller Logo] <https://www.instiller.co.uk> Dave Holmes Technical Director [email protected] T 0333 939 0013 | M 07966 013 309 1 Park Farm Barns | Packington Lane | Stonebridge | CV7 7TL Instiller is a trademark of Instiller Limited, registered in England 5053657. This email contains proprietary information, some of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission in error has misdirected this email, please notify the author by replying to this email. If you are not the intended recipient, you must not use, disclose, distribute, copy, print or rely on this email.
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