On 03/12/2019 13:17, Paul Smith via mailop wrote:
On 03/12/2019 13:15, Stephan Fourie wrote:
Hi Paul,

I've had success with mailing [email protected] for support.

Thanks, I'll try that and see how it goes.

Hey ho, I tried that and the response was basically "prove that you own all the IP addresses and we'll delete it for you". Totally missing the point that I want it deleted because I *don't* own all the IP addresses any more or I'd delete it myself. (Or split the feed into two feeds with the different IP addresses accessible by different feed users as appropriate, and the IP addresses owned by neither feed user removed)

Is there any contact at Microsoft who can use a bit of logic and common sense in their replies? (Michael Wise, can you help at all?)

The feed has 2 IP addresses "owned" by my company (WHOIS shows it owned by Daisy Communications, but we have a /26 from them), one owned by IOMart, one owned by Zen Internet and five owned by Digital Ocean. So, no one person is going to be able to prove that they own all the IP addresses. I no longer have access to the addresses owned by IOMart or Zen and three of those owned by Digital Ocean, so I can't reclaim access to those and them remove them from the JMRP.

It just seems to be broken with no permissible way to fix it.




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Paul Smith Computer Services
Tel: 01484 855800
Vat No: GB 685 6987 53

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