On 4 Feb 2020, at 11:43, Brandon Long via mailop wrote:

The problem is, user's get used to the performance they get. It's not a
question of user education
or worse users. If you typically deliver messages in seconds, eventually
that's what they expect.

Great summary!

And, there are different use cases. Some of the mail flows I manage, include messages that are ideally delivered within a couple hour window. Outside that window, the usefulness of said email greatly diminishes.

Some others involve more relaxed restrictions.

The challenges of both pale by many shades of white vs what I can only imagine are Google-scale constraints.

I think there isn't a single solution for all. It's our job as email (postmasters|architects|janitors) to identify which parameters work best for our specific use cases. Some are bound to be harder than others. And hopefully we won't forget that at times, things will break and it will be us fighting the clock to recover the damn mail server.

Best regards

-lem

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