Hi Kyle - Laura is correct. Please contact me off list thanks!
Lili Crowley Postmaster Verizon Media On Tue, May 26, 2020 at 3:51 AM Laura Atkins via mailop <[email protected]> wrote: > > If it’s a specific domain, the issue is the domain has a bad reputation. > The domain has a bad reputation because people have been reporting mail > from and/or mentioning that domain as spam / phishing / whatever. It could > be that their website is infected with something or being used as an abuse > vector, or it could simply be that their mail practices are bad and the > recipients don’t want to hear from them. > > You can contact Oath through their postmaster site (although I know at > least one OATH representative does read this list and will sometimes > reply). The main site is https://postmaster.verizonmedia.com/ and the > specific link you’re looking for is: > https://postmaster.verizonmedia.com/sender-request > > Without the domain, it’s unlikely any of us here on mailop can give you > any more insight. > > laura > > > On 26 May 2020, at 08:00, Kyle Thorne via mailop <[email protected]> > wrote: > > Hi all, > > One of our customers on a shared email server is having problems with > Yahoo, whereby their emails are going to the recipients spam folders. > > Other customers on this same shared server, using the same outgoing IP, > have not reported any issues. > > This customer has set up (correctly) SPF, DKIM, and a DMARC policy, > however some emails are still going straight to spam. > > The domain is not listed in Spamhaus. > > Is anyone from Yahoo available to help diagnose / confirm why this would > be happening? > [image: VentraIP Australia logo] > > > *Kyle Thorne*Chief Technical Officer \\ VentraIP Australia > > _______________________________________________ > mailop mailing list > [email protected] > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > > > -- > Having an Email Crisis? We can help! 800 823-9674 > > Laura Atkins > Word to the Wise > [email protected] > (650) 437-0741 > > Email Delivery Blog: https://wordtothewise.com/blog > > > > > > > > _______________________________________________ > mailop mailing list > [email protected] > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop >
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