The SNDS/JMRP program used to. Anecdotally, the feedback loop disappeared with the advent of GDRP and/or CCPA early this year.
Regards, KAM On 6/29/2020 7:16 AM, Laura Atkins via mailop wrote: > On the advice of their lawyers Microsoft doesn’t share that > information with senders. > > laura > > > >> On 29 Jun 2020, at 06:18, Esteban Fonseca via mailop >> <mailop@mailop.org <mailto:mailop@mailop.org>> wrote: >> >> Hello all, >> >> Has anyone ever had success getting feedback from Microsoft ? Stuff >> like what caused the block, and when, things that may help you nail >> down the issue ? We've got new IPs assigned by our ISP and they were >> blocked since they were assigned to us, meaning that it was not us >> (my company) who caused the block, but they still say the IPs don't >> qualify for mitigation. >> >> Thanks a lot, >> Esteban. >> >> >> On 27/06/2020 5:54 am, Tim Bray via mailop wrote: >>> >>> On 24/06/2020 23:03, Al Iverson via mailop wrote: >>>> Yep, fill out this form:http://go.microsoft.com/fwlink/?LinkID=614866 >>>> Wait a few days for a reply. >>>> First reply might just be a "we're routing your ticket" response. >>>> Second reply might be useful, or it might be completely bonkers. >>>> You might have to calmly state your case repeatedly. >>>> They might say they see nothing wrong. Stick to your guns and show >>>> them the data. >>>> Eventually, after a number of replies, they'll say that the IP >>>> qualifies for mitigation and that the block will be rescinded within >>>> 48-72 hours. >>> >>> >>> And this process does work. Takes a few days and a few emails back >>> and forwards. >>> >>> Our corporate email server IPv4 address got blocked at hotmail >>> recently. Nothing received from the junk mail reporting system. >>> >>> It is slightly frustrating, because I'd like to know what we did >>> wrong. I'd be the first to change something if we were. >>> >>> Maybe we did nothing wrong and just tripped a rate limit, filter or >>> keyword or something. >>> >>> Tim Bray >>> >>> >>> _______________________________________________ >>> mailop mailing list >>> mailop@mailop.org <mailto:mailop@mailop.org> >>> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop >> _______________________________________________ >> mailop mailing list >> mailop@mailop.org <mailto:mailop@mailop.org> >> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > > -- > Having an Email Crisis? We can help! 800 823-9674 > > Laura Atkins > Word to the Wise > la...@wordtothewise.com <mailto:la...@wordtothewise.com> > (650) 437-0741 > > Email Delivery Blog: https://wordtothewise.com/blog > > > > > > > > > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop -- *Kevin A. McGrail* CEO Emeritus Peregrine Computer Consultants Corporation 10311 Cascade Lane Fairfax, VA 22032 http://www.pccc.com/ 703-359-9700 / 800-823-8402 (Toll-Free) 703-798-0171 (wireless) kmcgr...@pccc.com <mailto:kmcgr...@pccc.com> https://www.linkedin.com/in/kmcgrail
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