I'm definitely agitated with Microsoft/Hotmail/Live/Outlook at the moment
regarding an IP block.  But I'll also agree that I can see their point and
reason for being strict with their blocks.  They don't really care if
they're blocking legitimate mail from small time email servers.

But the real sucky part is - we're the ones that get blamed by our
customers when Microsoft imposes such a strict block.  From our customers
point of view - Microsoft is too large of a company to do any wrong, it
can't be their fault.  I've really taken the step to just recommend folks
not to use Microsoft/Hotmail/Outlook for any of their email service because
of these strict measures and lack of communication from
Microsoft/Hotmail/Outlook.  Maybe that turns customers off, but at this
point I don't have a lot to lose - they're already pissed at us because
Microsoft is blocking our server's IP address.

On Thu, Jun 25, 2020 at 9:34 AM Adam Moffett via mailop <[email protected]>
wrote:

>
>
> ------ Original Message ------
> From: "Michael Rathbun via mailop" <[email protected]>
> To: [email protected]
> Sent: 6/24/2020 10:28:17 PM
> Subject: Re: [mailop] Microsoft Block list (S3150)
>
> >On 24 Jun 2020 21:50:13 -0400, John Levine via mailop <[email protected]>
> >wrote:
> >
> >>To point out the obvious, you're not their customer. Why should they
> >>care unless an actual customer complains?
> >
> >And the actual customers are the advertisers, not the persons using "free"
> >email services, and certainly not any entity sending email to those
> persons.
> >
> That's an excellent point.  It doesn't help with the blacklisting, but I
> think it drives to the point of why policy might be the way it is and
> why it might work for them as-is.  It doesn't hurt ad revenue if one of
> their users can't receive something from me, and it might help their ad
> revenue to keep the signal-to-noise ratio as high as possible.  So there
> may be an incentive on their end to be strict.
>
> I'm not saying I like it, but I think I can accept the reality of it.
>
> -Adam
>
>
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