Hi all, Hope you are well. Does anyone here works or know how to contact ClamAVNet? I have opened several tickets through their website but I am not getting any response.
I have a financial institution sending emails and receiving the following bounce on some B2B domains: 550 Message contained unsafe content (Heuristics.Phishing.Email.SpoofedDomain). After a lot of digging, I managed to get in touch with one of the B2B ISPs who told me the reason why emails were failing was due to ClamAVNet filtering system and I should get in touch with them. I have managed to find that “Herustics” refers that they are coming from a financial institution and ‘SpoofedDomain’ means that they contain hyperlinks that are not known to be associated with the organization and may be phishing attempt. I can’t find any suspicious links on the email content. If anyone know how to get in touch with ClamAVNet, it would be highly appreciated. Thanks, Carlota Carlota Iglesias Martinez SENIOR DELIVERABILITY CONSULTANT EXPERIENCE OPTIMIZATION- CAMPAIGN MANAGED SERVICES M +44 79020-545429 igles...@adobe.com<mailto:igles...@adobe.com> [cidimage003.png@01D62F4E.223F32D0] PTO: 14th, 25th-29th April 2022, 2nd May 2022
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