This is a very common issue we see. Best action is to notify an individual at 
said company and let them escalate. Many times, they will fix it and issue get 
resolved.




Thanks,



Michael Irvine | Network Lead

Great Computer Solutions

O: 847-763-0763<tel:847-763-0763> | M: 224-435-6331<tel:224-435-6331>

E: [email protected]<mailto:[email protected]> W: 
www.greatsys.com<http://www.greatsys.com>

A: 5152 Main St, Skokie, IL 60077
Meet: Schedule a call with 
me<https://outlook.office365.com/owa/calendar/[email protected]/bookings/>

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"Empowering Your Business Through Technology"



-------- Original message --------
From: Graeme Fowler via mailop <[email protected]>
Date: 2/20/24 07:27 (GMT-06:00)
To: mailop <[email protected]>
Subject: Re: [mailop] Office365: only accepts messages from people in its 
organization or on its allowed senders list

CAUTION: This email originated from outside of the organization. Do not click 
any links or open attachments unless you recognize the sender and know the 
content is safe.



On 20 Feb 2024, at 11:40, Andre van Eyssen via mailop <[email protected]> wrote:
> The second word is the key. Pretty standard -- this is a group distribution 
> list that explodes to a larger set of recipients and you can't use it because 
> you're not on the whitelist.

So whilst the distribution group configuration is deliberate (and very common 
in large corporate Exchange environments), there’s a basic operational mistake 
by the sender - they’ve either managed to do the rare trick of sending From: 
the DG’s email address, or they’ve set the Reply-To: header to reply to the DG. 
(it could also be done by an outbound transport rule, I know).

As the list is restricted, that’s pretty poor business practice - “We expect 
you to reply to this message, but you can’t, and here’s why!”

Graeme
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