You can send us a sample at [email protected] if you haven’t yet Please send me the ticket number offlist
--srs ________________________________ From: mailop <[email protected]> on behalf of Benoît Panizzon via mailop <[email protected]> Sent: Friday, June 12, 2026 3:50:12 PM To: [email protected] <[email protected]> Subject: [mailop] PDF Invoices to @icloud.com being rejected Hi Team Lots of our customers nowadays choose to receive our invoices by email. SPF Entry => Correct DKIM Signature => Validation passes DMARC Policy => Published Sender IP => Not on any know blacklist Microsoft / Google / GMX / Any other ESP accept the emails and don't flag them as spam. Only @icloud.com almost always rejects all emails containing a PDF with the filename containing "rechnung" and text containing "rechnung". It looks like it's a combination of the body text and PDF which causes the emails to be rejected. Of we send only the body text, but no PDF, the email gets through, if we only send the PDF and an empty body, it gets throught. We tried to alter the body text in various ways, but as soon as there are more then a dozen of lines, the whole emails is being rejected. Anyone an insight what could cause the issue? Any contact @ Apple to help figure out the cause? -- Mit freundlichen Grüssen -Benoît Panizzon- @ HomeOffice und normal erreichbar -- I m p r o W a r e A G - Leiter Commerce Kunden ______________________________________________________ Zurlindenstrasse 29 Tel +41 61 826 93 00 CH-4133 Pratteln Fax +41 61 826 93 01 Schweiz Web http://www.imp.ch ______________________________________________________ _______________________________________________ mailop mailing list [email protected] https://list.mailop.org/listinfo/mailop
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